eGuide: Collaboration and case management: Trends, challenges and expert advice
In this e-guide, ebizQ.com site editor Anne Stuart takes a multi-faceted look at the use of collaboration and social networking strategies and tools for case management. The e-guide opens with a big picture introduction to collaboration and related trends, offering insights from several industry thought leaders. A companion piece offers expert advice for avoiding social/collaborative headaches in case management. And both articles highlight key findings from ebizQ's own just-completed survey of business and IT professionals who are using case management in their companies.