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On Call: The Definitive Guide to Productive On-Call Teams
sponsored by Atlassian
EBOOK: As usage increases and software capabilities evolve, your on-call schedule inevitably becomes more hectic. Save a copy of this 109-page eBook to learn how to successfully navigate the many challenges of operating an on-call program through strategic philosophies and tactical best practices.
Posted: 26 May 2020 | Published: 26 May 2020

Atlassian

Digital Communications in Healthcare
sponsored by Vonage
EBOOK: The right cloud communications platform can make a huge difference in employee and customer experience—especially in healthcare. Download this eBook to learn about the importance of cloud communications in healthcare, specifically how it can improve patient experiences, enhance day-to-day operations, save time and money, and more.
Posted: 20 Mar 2020 | Published: 20 Mar 2020

Vonage

8x8 Video Meetings
sponsored by 8x8, Inc.
RESOURCE: 8x8, Zoom and GoToMeeting all offer video meeting capabilities, which have become essential for remote work. In this chart, see how their free & premium versions compare, including max number of participants per meeting and time limit per meeting.
Posted: 12 May 2020 | Published: 12 May 2020

8x8, Inc.

UC as a Service (UCaaS)
sponsored by RingCentral
ANALYST REPORT: The UCaaS market in North America is marked by a large and dynamic provider landscape. In this UCaaS Leadership Scorecard, explore the top 10 UCaaS providers in North America.
Posted: 22 Apr 2020 | Published: 08 May 2019

RingCentral

How ITSM Can Support an Emergency Response Plan
sponsored by Ivanti ANZ
RESOURCE: How exactly can ITSM tools help emergency responders? Inside this blog post, find out various ways that ITSM solutions can be customized to both the IT and non-IT related processes associated with emergency response objectives.
Posted: 24 Apr 2020 | Published: 24 Apr 2020

Ivanti ANZ

Unified, Efficient, Agile: 3 Hallmarks of the Future Digital Workplace
sponsored by RingCentral
WHITE PAPER: Download this Frost & Sullivan white paper to explore the communication and collaboration trends shaping the future of work and how your company can set a foundation today to achieve long-term success.
Posted: 20 Apr 2020 | Published: 20 Apr 2020

RingCentral

Unlocking Hidden Value in Communications: Talk to Customers Their Way
sponsored by Vonage
WHITE PAPER: This white paper looks at the evolution of CPaaS, a tool that enhances unified communications platforms and services to enable businesses of every kind. Read on to find out more.
Posted: 20 Mar 2020 | Published: 20 Mar 2020

Vonage

The Definitive SMB Guide to Unified Communications
sponsored by PGi
RESOURCE: As the speed of business accelerates, and as team members go beyond their office walls to build relationships and close deals, SMBs need technology to keep everyone on the same page. In this infographic, learn how unified communications can help SMBs stay flexible, scale quickly and keep costs low.
Posted: 13 Apr 2020 | Published: 13 Apr 2020

PGi

The People Factor: A Critical Ingredient for Intelligent Communications
sponsored by AudioCodes
WHITE PAPER: Anyone who has ever worked through a new technology roll-out knows that even the most exciting tech stack additions can quickly turn into disasters if employees do not adopt the new technology. In this white paper, learn how to adopt a people-centric strategy to your intelligent communications project to ensure users embrace the change.
Posted: 03 Apr 2020 | Published: 03 Apr 2020

AudioCodes

Reducing MTTR the Right Way: 10 Best Practices
sponsored by New Relic
WHITE PAPER: MTTR — or mean time to resolution — is one of the most widely used metrics in the systems reliability toolbox. It’s also one of the most misunderstood. Jump inside this guide to learn 10 best practices designed to help your team better utilize and reduce MTTR.
Posted: 18 May 2020 | Published: 18 May 2020

New Relic
 

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