Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett Packard Enterprise
CASE STUDY:
Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005
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The Five Challenges Of Modern It Operations
sponsored by OpsRamp
WHITE PAPER:
Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.
Posted: 12 Nov 2020 | Published: 12 Nov 2020
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CW Benelux - February-April 2021: Is reluctance to report cyber crimes in the Netherlands helping the criminals to get away?
sponsored by ComputerWeekly.com
EZINE:
According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything.
Posted: 20 Jan 2021 | Published: 11 Feb 2021
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Salesforce Street Pricing & Sales Tactics
sponsored by ClearEdge
WHITE PAPER:
This special report provides you with the actual discounts negotiated in more than 100 recent Salesforce deals on products like CRM, Marketing Cloud, Einstein and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator
sponsored by ComputerWeekly.com
EGUIDE:
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
Posted: 26 Mar 2021 | Published: 26 Mar 2021
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IBM Gotchas Guide
sponsored by ClearEdge
WHITE PAPER:
Complex contract language and licensing practices make increased costs and audit exposure nearly inevitable unless you understand the risks hidden in your IBM agreements. This easy-to-digest guide shares pitfalls that can lead to lost credits, best practices to mitigate price increases, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK:
In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021
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Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM)
sponsored by ServiceNow
RESOURCE:
IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started.
Posted: 07 Oct 2020 | Published: 24 Aug 2020
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Managed Services Agreement Gotchas Guide
sponsored by ClearEdge
WHITE PAPER:
MSP agreements are among the riskiest contracts to negotiate; custom scoping requirements, performance metrics, and lack of price transparency cripple your ability to benchmark costs against competitive solutions. This guide addresses offers key tips to help you succeed.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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Building blocks video
sponsored by Enate UK
VIDEO:
Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020
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