Business Strategy

EGUIDE: In this e-guide learn how to protect your organization’s overall value by utilizing ITSM. Discover why it is important that your IT strategy and service desk operations go hand-in-hand, which three ITIL service operations to use to ensure value throughout the service lifecycle, and learn how service desk can prepare to support these activities.

Posted: 28 Jan 2011 | Published: 28 Jan 2011

ESSENTIAL GUIDE: This is the second of six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme, to help organisations stay focused on innovation, increase performance, manage change and scale the business.

Posted: 01 Nov 2013 | Published: 01 Nov 2013

WHITE PAPER: This report examines and details the Hitachi approach to delivering storage capacity efficiency via its USP V and VSP platforms. In doing so, it will highlight how Hitachi looks at the overall economics of storage by reducing relevant operating expenses which they address with the characteristics of their storage systems and software.

Posted: 29 Apr 2013 | Published: 30 Apr 2012

EBOOK: Facing increasing pressures from globalization and a sagging economy, manufacturers are between a rock and a hard spot. And many of them see Business Intelligence as an escape route. But does BI hold the answers for every manufacturer? How does BI differ from manufacturing intelligence? This eBook will answer these questions and more.

Posted: 15 Feb 2011 | Published: 15 Feb 2011

EGUIDE: No one vendor can offer you a complete software-defined data center (SDDC). You have to get parts from multiple vendors and make the SDDC yourself to suit your business needs. Access this e-guide to why you need to make scalability and integration the focus points of your SDDC planning, and how to keep that focus when dealing with multiple vendors.

Posted: 20 Feb 2017 | Published: 15 Feb 2017

WHITE PAPER: In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.

Posted: 26 Nov 2013 | Published: 26 Nov 2013

WHITE PAPER: This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.

Posted: 12 Nov 2010 | Published: 11 Nov 2010

EBOOK: This eBook examines data governance trends and methodologies for managing governance programs. It covers issues such as new ways of organizing data governance teams and emerging best practices to help organizations succeed with enterprise data governance initiatives. It also provides expert advice on how to design and implement governance programs.

Posted: 05 Nov 2010 | Published: 05 Nov 2010

WHITE PAPER: Many IT departments have chosen to throw hardware at performance and capacity problems. In the past, that approach has worked, however times and management challenges have changed; demanding a different approach – capacity management. This guide is designed to help those IT leaders who are now looking to assemble a capacity management approach.

Posted: 12 Oct 2011 | Published: 12 Oct 2011

EGUIDE: Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.

Posted: 22 Dec 2016 | Published: 20 Dec 2016