BSM Software

WHITE PAPER: Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements.

Posted: 20 Oct 2011 | Published: 14 Mar 2011

EGUIDE: In this case study, learn how Sime Darby Industrial's inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement.

Posted: 10 May 2021 | Published: 10 May 2021

WHITE PAPER: In December 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Microsoft SharePoint Server 2010.

Posted: 25 Oct 2011 | Published: 17 May 2010

WHITE PAPER: In this informative white paper, learn why automated management of the virtual data center -- backed by business service automation (BSA) tools -- can help you reduce IT complexity, risk, and cost. Discover a variety of tools that will automate and simplify management processes.

Posted: 07 Mar 2014 | Published: 07 Mar 2014

WHITE PAPER: Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.

Posted: 18 Jun 2008 | Published: 01 Aug 2008

CASE STUDY: "We wanted to monitor the IT infrastructure through the eyes of the business, not the IT department," said Oguz Bayrakdar, IT project manager for TEB, a large Turkish bank. In this case study, discover how TSB implemented business service management (BSM) and application performance management (APM) software to achieve that goal.

Posted: 04 Jun 2014 | Published: 30 Apr 2013

WHITE PAPER: Crystal Reports Server software offers small businesses and mid size companies a proven reporting and dashboard solution on a single server. It addresses the complete reporting process – from data access and report and dashboard design to report management and delivery, including content integration with portals and enterprise applications.

Posted: 25 Feb 2010 | Published: 24 Feb 2010

WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.

Posted: 28 Jun 2013 | Published: 31 Dec 2012

WHITE PAPER: This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.

Posted: 11 Sep 2009 | Published: 01 Sep 2009

PRESENTATION TRANSCRIPT: Join JP Garbani, Vice President and Principal Analyst at Forrester Research and Alan Bolt, CIO at ASG, for a roundtable discussion of complexity issues facing CIOs today. Find out how they are addressing these growing problems within their own IT organizations.

Posted: 19 Aug 2010 | Published: 19 Aug 2010