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Automated Directory Assistance Services Reports

7 Business Benefits of Moving to a Cloud Communications Solution sponsored by Avaya EBOOK: As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them out, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks. Posted: 04 Aug 2020 \| Published: 04 Aug 2020 TOPICS: Cloud Management \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Infrastructure \| Network Management \| Networking \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Systems \| Telephones \| Telephony Systems

One Company's Journey Towards a Unified View of the Environments Supporting Trading Applications sponsored by StackState CASE STUDY: Download this case study to follow one company's journey as they looked for a monitoring tool that could tie all critical information together to get a unified view of their environment and learn how you can do the same in your organization. Posted: 02 Dec 2020 \| Published: 02 Dec 2020 TOPICS: Business Intelligence \| IT Infrastructure \| IT Service Management \| IT Services

The Definitive Guide to Onboarding sponsored by Liongard WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more. Posted: 22 Jan 2021 \| Published: 02 Feb 2021 TOPICS: IT Industry \| IT Management Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Outsourcing

Computer Weekly – 20 October 2020: Why is IBM splitting in two and what does it mean for CIOs? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer's guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now. Posted: 19 Oct 2020 \| Published: 20 Oct 2020 TOPICS: Backup Software \| Backups \| CIOs \| Cloud Computing \| Cloud Management \| Cybersecurity \| Hybrid clouds \| Internet Access \| Internet Appliances \| Internet Infrastructure \| IT Services \| Security \| Security Infrastructure \| Security Management \| Software Licensing \| Software Viruses \| Supplier Management \| Workload Automation

Adapting IT operations to uncertain times sponsored by ServiceNow WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19. Posted: 18 May 2020 \| Published: 18 May 2020 TOPICS: Business Continuity Planning \| Business Continuity Planning Software \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

CallTower’s Microsoft Teams Direct Routing sponsored by CallTower, Inc. WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution. Posted: 05 Oct 2020 \| Published: 05 Oct 2020 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Telephony \| Messaging Software \| Telephones \| Telephony Services \| Telephony Systems \| UCCnet

CW Benelux - February-April 2021: Is reluctance to report cyber crimes in the Netherlands helping the criminals to get away? sponsored by ComputerWeekly.com EZINE: According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything. Posted: 20 Jan 2021 \| Published: 11 Feb 2021 TOPICS: Cybersecurity \| Data Security \| IT Governance \| IT Management \| IT Services \| Security \| Security Threats

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets sponsored by ComputerWeekly.com EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses. Posted: 24 Jan 2020 \| Published: 13 Feb 2020 TOPICS: Artificial Intelligence \| Computer Hardware \| Intelligent Networks \| Internet Infrastructure \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Services \| IT Systems \| Security \| Security Best Practices

Inside India: The world's IT powerhouse sponsored by ComputerWeekly.com EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Posted: 12 Aug 2020 \| Published: 12 Aug 2020 TOPICS: Application Development \| Cloud Computing \| Cloud Storage Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Remote Offices \| Remote Users \| Training

A practical approach to ITIL 4 adoption 10 mistakes to avoid and 10 steps to follow sponsored by ServiceNow EBOOK: Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used. Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and implementation steps to follow for a seamless ITIL 4 adoption. Posted: 12 Feb 2021 \| Published: 12 Feb 2021 TOPICS: IT Infrastructure \| IT Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

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