Automated Directory Assistance Services

WEBCAST: When choosing an endpoint management solution, you often have to choose between UEM and service management—and end up paying for both. Check out this Ivanti webinar, featuring President Jeff Abbott and Chief Product Officer Nayaki Nayyar, to learn why Ivanti is a leader in endpoint management and what their new executive team is planning.

Posted: 06 Aug 2020 | Premiered: Aug 6, 2020

WEBCAST: Despite the proliferation of business video chat software in the last few months, telephone is still business critical. That said, many organizations are still running their legacy on-premise phone systems, which will not cut it if you’re looking to scale. Watch this informative webcast to learn about a modern cloud phone platform.

Posted: 14 Oct 2020 | Premiered: Oct 14, 2020

EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.

Posted: 22 Jan 2020 | Published: 22 Jan 2020

EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.

Posted: 21 Nov 2019 | Published: 21 Nov 2019

RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs.

Posted: 20 Apr 2020 | Published: 10 Mar 2020

WHITE PAPER: This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more.

Posted: 08 Sep 2020 | Published: 08 Sep 2020

WHITE PAPER: While unified communications remains current, collaboration is the new king. True enterprise collaboration brings the worlds of voice, video, messaging, document sharing and business application integration together into a single IT platform. In this white paper, learn how enterprises can successfully move their business Microsoft Teams

Posted: 14 Aug 2020 | Published: 14 Aug 2020

WHITE PAPER: This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more.

Posted: 08 Sep 2020 | Published: 08 Sep 2020

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

WHITE PAPER: Digital transformation efforts are skyrocketing – and these projects rely on a variety of resources across your IT networks. What's your network's threshold for handling these workloads? Take this whitepaper to figure out the top network deliverables you should prioritize when supporting digital transformation projects in 2019.

Posted: 15 Aug 2019 | Published: 15 Aug 2019