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Performance Metrics

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Performance Metrics White Papers (View All Report Types)
Operational Logistics/Resource Allocation: The World's Best Business Intelligence Applications
sponsored by Information Builders
WHITE PAPER: This paper highlights several real-world success stories, where a proactive approach to resource allocation was implemented.
Posted: 05 Dec 2011 | Published: 05 Dec 2011

Information Builders

Maximize asset productivity and operational performance
sponsored by IBM
WHITE PAPER: A "predictive maintenance" approach to enterprise asset management can help give you the visibility you need into your daily operations, reducing operational costs and minimizing asset downtime. In this resource, explore the ins and outs of predictive maintenance, and discover the benefits you could enjoy from this strategy.
Posted: 29 Aug 2013 | Published: 31 Jul 2013


Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Riding the Growth Wave: Leveraging Economies of Scale
sponsored by SAP America, Inc.
WHITE PAPER: This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities.
Posted: 30 Oct 2009 | Published: 01 Apr 2008

SAP America, Inc.

Operational BI: Getting Real Time About Performance
sponsored by SAP AG
WHITE PAPER: This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
Posted: 26 Oct 2009 | Published: 28 Dec 2007


Achieving Sustained Growth through Operational Excellence
sponsored by SAP AG
WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
Posted: 29 Oct 2009 | Published: 02 Jun 2009


Journal of Management Excellence - Introducing Management Excellence
sponsored by Oracle Corporation
WHITE PAPER: A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
Posted: 05 Jun 2009 | Published: 05 Jun 2008

Oracle Corporation

Modern IT Operations Management: Delivering the Insights Today's Environments Require
sponsored by Boundary
WHITE PAPER: Traditional IT operations management (ITOM) technologies often fail to meet the needs of today's modern applications and systems. This white paper introduces a Software-as-a-Service (SaaS) ITOM platform, specifically created for modern IT operations, that can collect and process massive amounts of data in real-time.
Posted: 13 May 2013 | Published: 13 May 2013


Modern IT Operations Management: Why a New Approach is Required, and How Boundary Delivers
sponsored by Boundary
WHITE PAPER: This white paper explains exactly why traditional approaches to IT operations management (ITOM) are failing, the key requirements for managing modern IT environments, and how a Software-as-a-Service (SaaS) ITOM platform can transform your management strategy by matching the scale and speed of today's applications.
Posted: 13 May 2013 | Published: 13 May 2013


Simplifying Citrix XenApp -- Get the Insight you Need to Optimize Your Citrix Investment
sponsored by XTS
WHITE PAPER: This white paper provides an analytical perspective on how to best manage your Citrix environment.
Posted: 10 Apr 2008 | Published: 01 Apr 2008


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