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Negotiating with ServiceNow
sponsored by ClearEdge
WHITE PAPER: ServiceNow is a key supplier for many customers, and your sales team knows it, so it's hard to gain leverage to get the best price, functionality and service for your budget. In this helpful guide, learn the 5 best ways to achieve a discount, simple (but common) mistakes to avoid, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Dell EMC Contract Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: Dell EMC customers often overlook the business terms in their TLA agreements that can have significant cost implications over time. This guide identifies the 3 top risks hidden in your Dell EMC deal and explains how to fix them.
Posted: 14 Sep 2021 | Published: 31 Dec 2020

ClearEdge

Cisco Contract Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: Customers doing business with Cisco most often contract through a Cisco Enterprise Agreement (EA). The discounts can be enticing but risks inherent to this agreement expose you to cost overruns in other ways. This guide exposes the "Top 3 Gotchas in a Cisco EA" and explains how to avoid them.
Posted: 14 Sep 2021 | Published: 14 Sep 2021

ClearEdge

Dell EMC Pricing Guide
sponsored by ClearEdge
WHITE PAPER: It's only reasonable to assume that the price you pay is driven by the size of your investment in Dell EMC solutions but, in fact, the deal you get has much more to do with the leverage you can generate in each purchase. Download this free resource to learn how to counter Dell EMC sales tactics and more.
Posted: 14 Sep 2021 | Published: 14 Sep 2021

ClearEdge

IT Services Statement of Work Guide
sponsored by ClearEdge
WHITE PAPER: Demand for IT Services and Systems Integrators is on the rise, and the Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a success. This guide helps you avoid mistakes in your IT Services S.O.W.
Posted: 13 Sep 2021 | Published: 31 Dec 2020

ClearEdge

Integration case study: Reduce time and cost of payment services
sponsored by IBM
WHITE PAPER: Scotiabank needed the right solution to help its corporate customers manage the complexity of their payment processes. In this case study, learn how, like Scotiabank, you can successfully reduce the time and cost of providing enhanced payment services with the right integrated payments service.
Posted: 09 Apr 2014 | Published: 31 Dec 2013

IBM

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems
 

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