Information Technology Management Services White Papers

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Information Technology Management Services White Papers (View All Report Types)

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services sponsored by Lenovo and Intel WHITE PAPER: This white paper details the value of an exceptional support team. Posted: 17 Oct 2014 \| Published: 01 Aug 2013 TOPICS: Data Center Management \| Data Centers \| IT Consulting Services \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Server Management

The Software-Defined Data Center is Key to IT-as-a-Service sponsored by Avaya WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service. Posted: 19 Sep 2013 \| Published: 31 Aug 2013 TOPICS: CIOs \| Data Center Infrastructure Efficiency \| Infrastructure Management \| IT Management Services \| IT Services \| Network Infrastructure \| Network Management \| Networking \| Server Virtualization \| Software Architectures

Efficient and Effective Strategies for ITIL and ITSM sponsored by ORSYP WHITE PAPER: This expert guide details how to get the right ITIL and ITSM tools and processes in place to do and effective and efficient job. Posted: 05 Nov 2013 \| Published: 05 Nov 2013 TOPICS: Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Management \| IT Management Services \| IT Service Management \| ITIL

The ServiceNow Service Automation Platform sponsored by ServiceNow WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money. Posted: 12 May 2014 \| Published: 13 May 2013 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Systems Management \| Systems Management Services

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile sponsored by IBM WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times. Posted: 02 Apr 2014 \| Published: 10 Apr 2013 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Dell ProSupport Enterprise Suite: Support the Accelerates Your Business sponsored by Dell, Inc. and Intel® WHITE PAPER: Read on to learn how Dell ProSupport Enterprise Suite can provide comprehensive support for your complex environment and help you meet your IT and business goals. Posted: 23 May 2014 \| Published: 31 Dec 2013 TOPICS: Data Center Construction \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers

Delivering IT as a Service With a Software-Defined Data Center sponsored by VMware WHITE PAPER: This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe. Posted: 25 Jun 2013 \| Published: 25 Jun 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Asset Management \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| VMware

Delivering IT as a Service With a Software-Defined Data Center sponsored by VMware, Inc. WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers. Posted: 28 Jun 2013 \| Published: 31 Dec 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| Server Virtualization

Exploring Business and IT Friction: Myths and Realities sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems. Posted: 27 Feb 2014 \| Published: 17 Apr 2013 TOPICS: Data Center Design \| Data Centers \| IT Best Practices \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| User Experience

New Voice of the CIO: Insights From The Global Chief Information Officer Study sponsored by IBM WHITE PAPER: This paper, an overview of the findings of the IBM Global CIO Study, can help you get a clearer view of the challenges IT is facing and how some of the most successful CIOs and IT organizations are meeting those challenges. Posted: 20 May 2011 \| Published: 20 May 2011 TOPICS: Best Practices \| CIOs \| IT Infrastructure \| IT Management \| IT Management Services \| ROI