Information Technology Management Services

WHITE PAPER: This service provider's guide to ITSM is designed to present providers with an understanding of current customer expectations, the issues that should be foremost in mind when assessing potential ITSM solutions, and 5 criteria for selecting the right ITSM. Access your copy here.

Posted: 19 Nov 2018 | Published: 19 Nov 2018

EGUIDE: In this Nordic e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.

Posted: 19 Dec 2016 | Published: 19 Dec 2016

WHITE PAPER: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.

Posted: 04 Apr 2018 | Published: 20 Jan 2018

EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.

Posted: 01 Mar 2018 | Published: 08 Mar 2018

CASE STUDY: Integrating your service providers into your company's ITSM strategy offers benefits such as an improved onboarding process and access to real-time feedback. Learn about one company's journey towards integration, and how your company can follow suit to reap the rewards.

Posted: 29 Mar 2018 | Published: 29 Mar 2018

WHITE PAPER: In this paper, discover a framework for controlling, securing, and managing your Ansible automation. Download now to see how this framework provides a single language for DevOps, continuous integration and continuous delivery (CI/CD), and more.

Posted: 27 Oct 2017 | Published: 27 Oct 2017

EBOOK: Deciding to implement PaaS for app integration and delivery can bring up more questions than answers. Access this e-book to gain a clear understanding of PaaS. You'll learn the benefits of PaaS, how PaaS simplifies DevOps initiatives, and more.

Posted: 30 Oct 2017 | Published: 31 Dec 2016

WHITE PAPER: Standard domain-centric insights can offer limited value to enterprises whose hybrid IT environments are growing increasingly complex. Learn more about how AIOps offers business-centric insights and correlations and the benefits they can have on your enterprise.

Posted: 09 Apr 2018 | Published: 17 Apr 2017

EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.

Posted: 31 Oct 2016 | Published: 24 Oct 2016

WHITE PAPER: The ability to identify and predict issues within IT infrastructure can save companies time, resources, and ultimately money in addition to increasing service capabilities. Learn how one global service company addressed their infrastructure visibility problems and started increasing efficiency.

Posted: 03 Apr 2018 | Published: 31 Dec 2017