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IT Services >
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Information Technology Management Services
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Information Technology Management Services Reports
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Infrastructure Control with Red Hat Ansible Tower
sponsored by Red Hat
WHITE PAPER:
In this paper, discover a framework for controlling, securing, and managing your Ansible automation. Download now to see how this framework provides a single language for DevOps, continuous integration and continuous delivery (CI/CD), and more.
Posted: 27 Oct 2017 | Published: 27 Oct 2017
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CIO Trends #4: Nordics
sponsored by ComputerWeekly.com
EGUIDE:
Read analysis of some of the Nordic results from the Computer Weekly IT priorities survey for this year. Unsurprisingly, cloud computing is one of the biggest draws and more than half of CIOs in the region will spend more on cloud technologies this year than they did in 2016.
Posted: 11 Apr 2017 | Published: 11 Apr 2017
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How to Provide Customers with Better Help Desk Experiences with Luma, the Virtual Agent
sponsored by Serviceaide
PRODUCT OVERVIEW:
Inside, learn why support teams have an opportunity to transform their service desks using virtual agents, and how machine-driven support and human-based conversations can help provide better CX.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Guiding performance optimisation: 10 inspirational quotes
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
Get inspired with these 10 inspirational quotes about guiding performance optimisation.
Posted: 22 May 2018 | Published: 22 May 2018
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Moogsoft AIOps Helps HCL reduce MTTR by 33% for Hybrid Cloud Managed Service Assurance
sponsored by Moogsoft
WHITE PAPER:
From operational noise, to overwhelming waves of alerts, to change frequency, managing IT service operations can grow to unmanageable levels that can drown IT teams in inefficiencies. Download this whitepaper which dives into the 4 benefits of AIOps for managed IT services, and learn about how it can control 5 critical challenges.
Posted: 31 Oct 2019 | Published: 31 Oct 2019
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CIO Trends #4
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide we look at the topics that should be high on the agenda for anyone wanting to stay on top of their game- and the challenges that come with that. Find out what makes a successful IT leader in 2017, from looking outwards to learning lessons from digital transformation, and how to converge IT and digital skills in your organisation.
Posted: 06 Mar 2017 | Published: 06 Mar 2017
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Showing the Value of Your Services and Becoming a Trusted Advisor
sponsored by Solarwinds MSP
WHITE PAPER:
This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014
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Manage Your Data Center Operations More Efficiently
sponsored by Hewlett Packard Enterprise
EGUIDE:
This expert e-guide offers 10 professional tips to improve the management process of IT assets and IT support in your data center. Walk through these tips and see first-hand how they can improve upon the strategies you already have in your data center while also offering a fresh new perspective.
Posted: 28 Dec 2016 | Published: 18 Dec 2016
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Middle East IT Priorities 2017 - Infographic
sponsored by ComputerWeekly.com
DATA SHEET:
Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in the Middle East.
Posted: 23 Feb 2017 | Published: 23 Feb 2017
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Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013
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