Information Technology Management Services

WHITE PAPER: Virtual desktop infrastructure (VDI) allows users to work anywhere, anytime, and on anything with an internet connection, without compromising workstation performance or security.

Posted: 29 Oct 2020 | Published: 29 Oct 2020

RESOURCE: Access this blog post to evaluate 3 key takeaways when CFOs collaborate with IT to fuel cost management strategies in order to improve liquidity positions.

Posted: 04 Sep 2020 | Published: 04 Sep 2020

WHITE PAPER: The common action taken by companies to achieve this objective is an implementation of a collaborative solution allowing their (globally) dispersed teams to efficiently communicate and collaborate without the need for travelling to meet in person.

Posted: 29 Oct 2020 | Published: 29 Oct 2020

WEBCAST: Learn how ServiceNow helped a large tech company transform customer operations by combining ServiceNow’s CSM, FSM and ITSM.

Posted: 10 Nov 2020 | Premiered: Nov 10, 2020

WHITE PAPER: Access this white paper to learn about the Leverage Management Maturity Model (LM^3) from ClearEdge, a 9-phase negotiation methodology developed over a decade of analyzing SaaS deal-making in order to achieve best-in-class deal execution.

Posted: 02 Nov 2020 | Published: 02 Nov 2020

WHITE PAPER: This paper shares Enterprise Strategy Group research focused on the key considerations for enabling remote work and recovery plans with VDI. Businesses had aggressive virtual desktop infrastructure (VDI) expansion plans prior to COVID-19 that aligned with IT's overall priority to deliver a secure and consistent user experience.

Posted: 29 Oct 2020 | Published: 29 Oct 2020

RESEARCH CONTENT: Inside this state of the MSP market report, hear from real MSPs as they weigh in with their current priorities and discuss new goals for their businesses in a world during COVID-19.

Posted: 05 Nov 2020 | Published: 05 Nov 2020

WHITE PAPER: As we transition from the service economy to the experience economy, companies are searching for their proverbial "why," and seek desperately to make that connection with their customers.

Posted: 29 Oct 2020 | Published: 29 Oct 2020

WHITE PAPER: Today, telecom is an integral part of all computer-related operations. However, where there is telecom there are expenses, and those expenses require management right along with all the technical operations. In this white paper, learn how organizations can manage these expenses with the help of Telecom Expense Management (TEM).

Posted: 21 Oct 2020 | Published: 21 Oct 2020

EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.

Posted: 24 May 2018 | Published: 22 May 2018