IT Management  >   IT Service Centers  >   Contact Centers  >  

IPCC

RSS Feed   
IPCC White Papers (View All Report Types)
 
SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

The Business Executive’s Guide to Cybersecurity
sponsored by Dell SecureWorks
WHITE PAPER: The days of cybersecurity being a siloed business function is no longer appropriate when considering the financial, reputational and legal implications of today’s cyberthreats. This white paper provides a guide for communication and collaboration between technical and non-technical business leaders – read on to learn more.
Posted: 01 Oct 2020 | Published: 01 Oct 2020

Dell SecureWorks

New Telecom Technologies, New TEM Challenges
sponsored by Calero MDSL
WHITE PAPER: There are many new technologies that are being adopted by businesses at a rapid pace. Each brings new technical challenges, new provisioning challenges, new billing challenges and an exploding universe of endpoints to control. In this white paper, explore the implications that these technologies have on Telecom Expense Management (TEM).
Posted: 21 Oct 2020 | Published: 21 Oct 2020

Calero MDSL

Cisco Cloud Application Centric Infrastructure
sponsored by Cisco
WHITE PAPER: This paper explains how Cisco Cloud ACI can provide simplified operations, automated network connectivity, consistent policy management, and visibility for multiple on-premises data centers and public clouds or multi-cloud environments.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

TOPICS:  IT Management
Cisco

Creating a DevOps-Centric Business Culture
sponsored by Splunk
WHITE PAPER: DevOps has been adopted at a tremendous rate, owing largely to the direct link between DevOps solutions and mission-critical digital transformation efforts. Get the fast facts about DevOps in this collaborative guide by TechTarget and Splunk.
Posted: 25 Sep 2020 | Published: 25 Sep 2020

TOPICS:  IT Management
Splunk

Red Hat, IBM and SAP: Collaborating on Bridging the Intelligent Enterprise with a Cloud-Native Future
sponsored by Red Hat
WHITE PAPER: As new developments emerge in the cloud, companies are starting to realize that open, flexible solutions are needed to ensure their IT architecture can deal with whatever change the future brings. Read on to learn how Red Hat is partnering with IBM and SAP to create open, consistent development experiences across VMs, containers, and more.
Posted: 16 Oct 2020 | Published: 25 Jun 2020

Red Hat

Advances in Technology Make Virtual Health a Reality
sponsored by Comcast Business
WHITE PAPER: Virtual health, otherwise known as telehealth, has gained popularity over the last few years. More than video chat with a physician, it has emerged as an extension of, and possibly a replacement for, in-person health services. But the technology behind it must live up to expectation. Read this white paper to learn 4 challenges of virtual health.
Posted: 11 Sep 2020 | Published: 11 Sep 2020

Comcast Business

Build a modern IT foundation for maximum business efficiency
sponsored by Red Hat
WHITE PAPER: IT optimization doesn’t happen all at once. According to Red Hat, this is excellent news—your business can gradually introduce new processes, tools, and strategies to your IT teams while improving productivity and overall business performance. Learn how to start investing in IT optimization here.
Posted: 30 Sep 2020 | Published: 30 Sep 2020

TOPICS:  IT Management
Red Hat
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2020, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info