WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
WHITE PAPER:
Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
EZINE:
In this week's Computer Weekly, we talk to astronaut Tim Peake about the imminent revolution in space tech and what it means for IT leaders. AI is set to transform the movie industry – we hear what it means for the producers of the latest Mad Max film. And we find out about plans for Saudi Arabian smart city Neom. Read the issue now.
WHITE PAPER:
HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
INFOGRAPHIC:
Computer Weekly's annual salary survey asked IT professionals around the world about their wages, perks and employment conditions – the results offer an opportunity for everyone who works in IT to compare their job situation with their peers in the UK, Europe and Asia-Pacific.
