AudioCodes Case Study
sponsored by AudioCodes
CASE STUDY:
PCI Pal’s unique requirements demanded an SBC solution that went beyond standard functionality. In this case study, learn how AudioCodes Mediant VE and CE SBCs running in AWS delivered a unique solution for protecting contact center customers’ sensitive credit card data in compliance with the requirements of PCI DSS.
Posted: 08 Apr 2020 | Published: 08 Apr 2020
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Remote Agent Solution for Home and Office
sponsored by AudioCodes
WHITE PAPER:
In this white paper, learn how AudioCodes’ WebRTC Endpoint and One Voice product suite can help contact center employees work from home by providing an internet-based solution that’s easy to manage and maintains enterprise grade voice quality.
Posted: 22 Jul 2020 | Published: 22 Jul 2020
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SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011
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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
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Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011
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1599596833_653
sponsored by Splunk
RESEARCH CONTENT:
Despite its benefits, machine learning adoption is far from easy; there are numerous hurdles enterprises have to overcome to ensure a smooth deployment. Inside this 451 Research brief, take a closer look at the organizational barriers to machine learning adoption that organizations like yours are encountering.
Posted: 11 Sep 2020 | Published: 11 Sep 2020
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AV/IT Convergence
sponsored by ViewSonic Corporation
WHITE PAPER:
Dive inside this paper to learn about today’s intersection of AV and IT responsibilities —and why interactive touchscreen displays and associated systems represent prime examples of this shift.
Posted: 23 Sep 2020 | Published: 23 Sep 2020
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Multi-Cluster Management: Reduce Overhead and Redundant Efforts
sponsored by Tintri
WHITE PAPER:
Kubernetes has provided organizations with the ability to run containerized apps at scale across various cloud infrastructures. But what Kubernetes hasn’t provided—as DRiQ argues—is a way to centrally manage a wide expanse of organization clusters in a compliant, reliable way. Luckily, this Kubernetes cheat sheet can fill in the blanks.
Posted: 09 Sep 2020 | Published: 09 Sep 2020
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Energy Industry Leader Chooses Cisco HyperFlex and Cisco Intersight Over Public Cloud
sponsored by Cisco
CASE STUDY:
Check out this case study to learn how implementing a hyperconverged infrastructure has allowed energy industry leader EXMAR’s IT operations to support a continuously changing business through cost efficiency, new computing resources, reduced latency, and more.
Posted: 16 Sep 2020 | Published: 16 Sep 2020
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