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Revolutionizing Patient Care Through Communications sponsored by Avaya WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care. Posted: 02 Sep 2011 \| Published: 02 Sep 2011 TOPICS: Communications Networks \| Communications Software \| IP \| IP Contact Centers \| IP Networks \| IP Telephony \| Mobile Device Management \| Mobile IP \| Network Management \| Network Management Services \| Network Management Software \| Networking

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications sponsored by ScanSource & ShoreTel CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications. Posted: 08 Aug 2012 \| Published: 31 Dec 2010 TOPICS: Collaboration \| Communications Systems \| IP \| IP Contact Centers \| IP Phones \| IP Routers \| IP Routing \| IP Switching \| IP Telephony \| IP Videoconferences \| PBX \| SIP \| Switches \| Switching \| TCO \| Unified Messaging \| Unified Messaging Systems \| VoIP

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage sponsored by ScanSource & ShoreTel WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity. Posted: 07 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Call Centers \| Collaboration \| CRM \| IP \| IP Contact Centers \| IP Phones \| IP Telephony \| IP Videoconferences \| PBX \| PSTN \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| WAN \| Web Conferences

14 tips for successful digital transformation sponsored by ComputerWeekly.com EBOOK: In this infographic, we provide a glimpse of what enterprises need to do to develop and execute a successful digital transformation strategy. Posted: 07 Dec 2021 \| Published: 07 Dec 2021 TOPICS: IT Asset Management Software \| IT Management

Conversational AI and corporate Covid-19 testing sponsored by LivePerson EBOOK: PH Posted: 22 Oct 2021 \| Published: 22 Oct 2021 TOPICS: Contact Centers

Holiday Shopping Trends for 2021 Infographic sponsored by LivePerson EBOOK: PH Posted: 19 Oct 2021 \| Published: 19 Oct 2021 TOPICS: Contact Centers

2022 UKI IT Priorities Infographic: Pandemic Impact & Major Trends sponsored by ComputerWeekly.com EBOOK: Each year, Computer Weekly asks IT decision-makers what projects they have planned for the coming year. The effects of the global Covid-19 pandemic were evident in the 2022 TechTarget/Computer Weekly IT Priorities survey. To find out more about the results of this survey download the infographic here. Posted: 13 Jan 2022 \| Published: 13 Jan 2022 TOPICS: Business Development \| IT Best Practices \| IT Departments \| IT Management \| IT Spending

Computer Weekly - 23 November 2021: Can the tech community show how to save the world? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we report from the COP26 conference on how the tech world's collaborative open source model could help tackle climate change. Gartner has urged IT leaders to rethink their role as business come to rely on digital technologies. And we ask if your office security is at risk as staff return. Read the issue now. Posted: 22 Nov 2021 \| Published: 23 Nov 2021 TOPICS: CIOs \| Collaboration \| Cybersecurity \| Data Center Management \| Data Center Power Management \| Energy Efficiency \| Green Data Center \| Green Storage \| IT Management \| Mobile Device Management \| Network Architectures \| Network Infrastructure \| Open Source \| Supply Chains

ANZ IT Priorities 2022: Top Observations & Trends sponsored by ComputerWeekly.com EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ANZ enterprises are directing their IT investments and what are the main observations and trends for Australia and New Zealand in 2022. Posted: 19 Jan 2022 \| Published: 19 Jan 2022 TOPICS: Cloud Computing \| Cloud Security \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Spending \| IT Workforce

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