Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011
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SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011
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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
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Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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Aligning Your IT Products and Services to Business Goals
sponsored by ServiceNow
WHITE PAPER:
Dive inside this eBook to uncover best practices for aligning IT investments and projects with organizational needs – and how to tie your departments projects directly to business value.
Posted: 17 Feb 2020 | Published: 20 Mar 2019
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AI: The Latest IT Tool
sponsored by ServiceNow
EGUIDE:
Download this E-Guide to learn how artificial intelligence is impacting IT monitoring tools, log management systems, network monitoring tools, and more.
Posted: 03 Feb 2020 | Published: 03 Feb 2020
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How Leaders in Education Can Modernize IT to Reduce Complexity
sponsored by Dell Technologies
RESOURCE:
IT organizations within the educational industry, be it higher education or K-12, are up against the same challenges most commercial businesses are – keeping up with user demands. Only in the education industry, IT budgets are notoriously tight. Inside, learn how to maximize your IT budget and keep up with user demands.
Posted: 26 Feb 2020 | Published: 26 Feb 2020
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The Ransomware Recovery Guide: How to Spot, Prevent and Recover from Ransomware
sponsored by Databarracks
WHITE PAPER:
Ransomware affects everyone, making awareness, education, and defense crucial to keeping your sensitive data secure. Access this white paper to learn what ransomware looks like, how to recover from it, and 2 proactive steps to take in order to thwart a potential attack.
Posted: 17 Feb 2020 | Published: 17 Feb 2020
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Contact Center Operations Software: How These 41 Products Compare
sponsored by Genesys
WHITE PAPER:
Contact center operations software provides businesses with the capabilities necessary to run a customer contact center—but with all the software options available, how do you know which is the best choice for you? Find out in this G2 Grid Report for Contact Center Infrastructure, which ranks 41 vendors and their features.
Posted: 03 Feb 2020 | Published: 03 Feb 2020
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8x8: Streamlining Collaboration and Customer Care
sponsored by 8x8, Inc.
RESEARCH CONTENT:
Frost & Sullivan forecasts the overall market revenue for hosted and cloud contact centers to increase at a CAGR of 11.4% through 2022—mainly due to the benefits they offer. Explore contact center trends, and how 8x8’s cloud offerings can streamline collaboration and customer care in this research report.
Posted: 07 Feb 2020 | Published: 07 Feb 2020
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