e-Retail

WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

WHITE PAPER: At the end of 2010, 89% of business-to-business invoices distributed within Europe were still submitted in hardcopy paper form. And until recently, significant barriers have existed to implementing invoice automation. Access this report, however, to learn why the time for invoice automation has now arrived.

Posted: 15 Feb 2012 | Published: 15 Feb 2012

WHITE PAPER: It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

EGUIDE: Read this expert e-guide to review six key tips on ERP project management that can help you ensure implementation success.

Posted: 17 Apr 2012 | Published: 17 Apr 2012

WHITE PAPER: Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options.

Posted: 15 Feb 2012 | Published: 15 Feb 2012

WHITE PAPER: Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.

Posted: 12 Mar 2012 | Published: 12 Mar 2012

WHITE PAPER: Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

EVENT: Your biggest headache is more likely to be internal politics than technical choice when it comes to BPM. Most would agree that when it comes to BPM success, the “people” barriers are the highest ones to hurdle. The Gartner Business Process Management Summit will give you new ideas, strategies and tactics to break through these barriers.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

WHITE PAPER: Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.

Posted: 25 Apr 2012 | Published: 25 Apr 2012