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Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment
sponsored by Dell, Inc.
PRESENTATION TRANSCRIPT: Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing.
Posted: 26 Feb 2009 | Published: 26 Feb 2009

Dell, Inc.

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Understanding Voice over IP Converged Trunking Alternatives
sponsored by Verizon and Adtran
WHITE PAPER: The benefits, risks and design alternatives are explored within this paper to help you select the solution and service provider that best meet your needs.
Posted: 04 Mar 2008 | Published: 01 Jan 2008

Verizon and Adtran

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

TechTarget ANZ’s guide to upgrading your PBX
sponsored by VExpress
EBOOK: Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.
Posted: 25 Oct 2010 | Published: 25 Oct 2010

VExpress

Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012

BlackBerry

SIP: Enhancing Communication
sponsored by NACR
WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

Is proving short-term unified communications ROI really necessary?
sponsored by Plantronics
EGUIDE: This expert E-Guide takes a close look at the different ways ROI can be determined. Uncover how UC is being justified in organizations, how to take full advantage of its benefits and what you can expect from UC in the future.
Posted: 05 Jul 2011 | Published: 05 Jul 2011

Plantronics
 
 
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