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Ten IT Skills on the Brink of Extinction
sponsored by Global Knowledge
WHITE PAPER: This brief resource talks about the top 10 IT skills that are going to become irrelevant soon. It also highlights what's going to come next in terms of advancing technologies.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

Top 3 Drivers for Flexible UC Reference Architecture
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

SearchSecurity.com

Is proving short-term unified communications ROI really necessary?
sponsored by SearchSecurity.com
EGUIDE: This expert E-Guide takes a close look at the different ways ROI can be determined. Uncover how UC is being justified in organizations, how to take full advantage of its benefits and what you can expect from UC in the future.
Posted: 05 Jul 2011 | Published: 05 Jul 2011

SearchSecurity.com

Cash In On Your Old PBX System
sponsored by Cisco Systems, Inc.
PRODUCT OVERVIEW: Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.
Posted: 04 May 2010 | Published: 04 May 2010

Cisco Systems, Inc.

Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER: Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009

8x8, Inc.

Understanding Voice over IP Converged Trunking Alternatives
sponsored by Verizon and Adtran
WHITE PAPER: The benefits, risks and design alternatives are explored within this paper to help you select the solution and service provider that best meet your needs.
Posted: 04 Mar 2008 | Published: 01 Jan 2008

Verizon and Adtran
 
 
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