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The Benefits of Modernizing Your Contact Center
sponsored by Genesys
WHITE PAPER: In this white paper, lean why experts encourage modernizing contact centers. As infrastructure ages, you will see end-of-life status and costly downtime. By modernizing your contact center, you lower costs by reducing hardware and the time spent maintaining outdated infrastructure while increasing revenue by improving customer touch points.
Posted: 01 Dec 2014 | Published: 05 Nov 2014

Genesys

Unified Communications: Providing Quality of Service over Any Connection
sponsored by ThinkingPhones
WHITE PAPER: This resource tells the story of one unified communications provider and how they have evolved to meet the needs of mobility.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Optimize App Development and Testing with Off-Premises Environments
sponsored by Rackspace
WHITE PAPER: This helpful white paper examines a new managed virtualization service that can extend your development and testing environment to more efficient outsourced infrastructures without sacrificing IT control.
Posted: 03 Sep 2014 | Published: 18 Jul 2014

Rackspace

Five Ways to a More Competitive Enterprise
sponsored by XO Communications
WHITE PAPER: This white paper presents a communications system designed to be easily manageable, affordable and efficient.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

XO Communications

Communication and Collaboration and the Next Generation of PowerEdge
sponsored by Dell, Inc. and Intel®
VIDEO: Check out this brief video to learn about a set of next generation servers designed for collaboration and communications workloads. You'll learn how this solution provides optimal performance and responsiveness, expanded local storage options, vastly improved message access time, and more.
Posted: 09 Oct 2014 | Premiered: 09 Oct 2014

Dell, Inc. and Intel®

Advantages of UCAAS and How to Calculate the ROI
sponsored by ThinkingPhones
EGUIDE: In this expert guide, Zeus Kerravala explains five main advantages of UCaaS solutions over on-premises deployments and Tom Nolle explains exactly how to calculate the ROI of UC strategies. Read more to learn how your company can quantify the advantages of switching to a UCaaS approach.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

ThinkingPhones

Boost Workforce Mobility and Productivity with Unified Communications
sponsored by iCore Networks
WHITE PAPER: Read more to learn more about the UC vendor market and how you can determine which provider is the right fit for your company's specific needs.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

iCore Networks

Avaya Aura Communication Manager COR/FRL/AAR Simplified
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

The Top Considerations for a Unified Communications Purchase
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

Cisco Systems, Inc.
 
 
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