Access this resource to explore your options when it comes to implementation approaches for service virtualization. You'll get a better idea as to how you can develop the strategy best suited to your organization's needs.
This case study details the solution one company in the financial industry chose that allowed them to shift focus onto core business and innovation, rather than managing their IT infrastructure.
Legacy IT service management (ITSM) tools designed for on-premise data centers aren't effective for managing cloud centric applications and infrastructures. Companies are adopting multiple open source and point systems to manage specific aspects of their cloud infrastructure. This white paper describes how ITSM suites are changing.
This white paper discusses five critical steps modern CIOs need to take in order to overcome the process- and culture-oriented challenges faced when attempting to modernize IT environments.
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
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