Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding
sponsored by Cisco Systems, Inc.
WEBCAST:
This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.
Posted: 02 Aug 2011 | Premiered: 02 Aug 2011
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Unified Communications & Collaboration Brochure
sponsored by Azzurri
BROCHURE:
Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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‘Service-centric’ Server Monitoring
sponsored by Nimsoft, Inc.
WHITE PAPER:
Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations.
Posted: 05 Jan 2012 | Published: 05 Jan 2012
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Service Desk to Service Management - IT Service Management Strategies for Success
sponsored by FrontRange Solutions Inc.
WHITE PAPER:
Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).
Posted: 21 Dec 2011 | Published: 21 Dec 2011
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CA APM and CA APM Cloud Monitor
sponsored by CA Technologies.
VIDEOCAST:
In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution.
Posted: 23 Jan 2012 | Premiered: 23 Jan 2012
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One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST:
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
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IT Services Company Reduces Costs, Expands Opportunities with New Cloud Platform
sponsored by Microsoft Corporation India Pvt Ltd
WHITE PAPER:
Many of today’s organisations are trying to meet customer demands for highly scalable, high-performance services solutions while reducing overall IT costs. This white paper discusses how one IT company achieved this by building solutions for the Windows Azure platform to leverage its versatile storage and easy integration with on-premise solutions.
Posted: 11 Jan 2012 | Published: 11 Jan 2012
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Velocity Video: Accelerate your Journey to Virtualization and the Cloud
sponsored by CA Technologies.
VIDEO:
Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here.
Posted: 13 Jun 2011 | Premiered: 13 Jun 2011
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Lowering Your IT Costs with Oracle Database 11g Release 2
sponsored by Oracle Corporation
WHITE PAPER:
Oracle Database 11g Release 2, the second release of the award winning Oracle Database 11g, provides the foundation for IT professionals to successfully deliver more information with higher quality of service, make more efficient use of their budgets, and reduce the risk of change in data centers.
Posted: 25 Oct 2010 | Published: 25 Oct 2010
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Gartner: Five Roles for Government in Cloud Computing
sponsored by ComputerWeekly.com
WHITE PAPER:
As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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