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Hardware Services Reports
Technical Support Services: Integrated Multivendor Support
sponsored by IBM
VIRTUAL ENVIRONMENT: This overview discusses how an integrated multivendor support service can provide lifecycle-based recommendations around which hardware should be kept on OEM maintenance and helps you streamline support by serving as a single point of contact. Get access now to see how this service can simplify your technical support.
Posted: 11 Nov 2015 | Premiered: 11 Nov 2015


Inside Look: ROI Summary for Cloud-Based ITSM
sponsored by ServiceNow
RESOURCE: In this quick infographic, discover the ROI summary for a cloud-based ITSM platform. You'll gain insight into the average annual benefits per customer.
Posted: 04 Sep 2015 | Published: 04 Sep 2015


IT managed service providers Taking a measured approach
sponsored by Unisys
EGUIDE: In an exclusive e-guide, CIO columnist Niel Nickolaisen explains how to integrate managed service providers into your existing IT staff. Access this exclusive guide to learn how to work with these MSPs to define and implement a seamless escalation path and create a dynamic team.
Posted: 13 Nov 2015 | Published: 13 Nov 2015


Service Delivery Refresh Delivers High ROI, Efficiency
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a leading telecom provider in Ireland restructured their reactive IT service management (ITSM) framework to one that is proactive. Learn how this new automated service delivery model achieved significant savings, better customer service ratings, and more.
Posted: 18 Nov 2015 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

The Comprehensive IT Managed Services Guide for Enterprise CIOs
sponsored by Unisys
EGUIDE: In this exclusive e-guide, you will learn how to establish an IT managed services provider strategy to cover new delivery models in your organization. Access this guide to focus your business around a comprehensive DR/BC strategy, as well as access insider tips on outsourcing app development, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015


Case Study: ITSM Enables Telecom Company to Expand
sponsored by Unisys
WHITE PAPER: This case study explores how a telecom organization obtained a more efficient method of IT Service Management (ITSM) that enabled them to expand their business in the area of cloud services. Discover how they achieved increased productivity, improved customer service, and more.
Posted: 24 Aug 2015 | Published: 24 Aug 2015


Linking resiliency to business objectives: How to make a case for corporate investment
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015


Exclusive E-Guide: Don't Let Security Risks Derail Your Migration to the Cloud
sponsored by Oracle Corporation
EGUIDE: This expert e-guide explains how CIOs are managing their cloud security concerns by using trusted providers and doing due diligence in negotiating contracts. Access this exclusive guide now to discover why not all cloud security threats are the same.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Oracle Corporation

Server Strategy: Taking Tradition out of the Picture
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In the following white paper, you'll discover why it's time to reimagine the server and start thinking in terms of compute for your business. Access now and learn how a compute strategy can help you.
Posted: 05 Nov 2015 | Published: 31 Aug 2015

Hewlett Packard Enterprise

When Do Managed Security Services Makes Sense?
sponsored by Digital Guardian
WHITE PAPER: This resource discusses the benefits of investing in security services and helps you determine whether security services are the right choice for you.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Digital Guardian
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