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Hardware Management Services

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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management Services Reports
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10 Security Concerns for Cloud Computing
sponsored by Global Knowledge
WHITE PAPER: Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
Posted: 17 Mar 2010 | Published: 17 Mar 2010

Global Knowledge

A Simple Guide to the Efficient Enterprise
sponsored by Dell and VMware
WHITE PAPER: Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management.
Posted: 14 May 2010 | Published: 14 May 2010

Dell and VMware

Analyst Industry Brief: Latest Innovations in End User Experience Management
sponsored by Aternity
ANALYST BRIEF: This resource presents a newer and better way to monitor and manage application environments with leading-edge automation.
Posted: 11 Jan 2012 | Published: 11 Jan 2012

Aternity

Analyst's take: Managing IT in an economic downturn
sponsored by ComputerWeekly.com
WHITE PAPER: As companies face the prospect of a recession, IT is even more challenged to justify and deliver value while avoiding risky projects.  This is not the time to slash budgets; instead, follow a few rules to simplify decision making and focus your investment in areas that deliver the greatest return.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

Analyst's take: Nucleus Research's top 10 IT predictions for 2010
sponsored by ComputerWeekly.com
WHITE PAPER: The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

Business Services Innovation: How Top CIOs Take the Lead
sponsored by Hewlett-Packard Company
EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
Posted: 09 Dec 2011 | Published: 09 Dec 2011

Hewlett-Packard Company

CA APM and CA APM Cloud Monitor
sponsored by CA Technologies.
VIDEOCAST: In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution.
Posted: 23 Jan 2012 | Premiered: 23 Jan 2012

CA Technologies.

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers
sponsored by ComputerWeekly.com
WHITE PAPER: The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Cloud Computing on a Smarter Planet
sponsored by IBM
WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

IBM

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.
Posted: 14 Nov 2011 | Published: 14 Nov 2011

ComputerWeekly.com

Computer Weekly Buyers' Guide: Cloud Computing
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development
sponsored by ComputerWeekly.com
EZINE: In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.
Posted: 19 Dec 2011 | Published: 19 Dec 2011

ComputerWeekly.com

Conflicker Working Group - Lessons learned from Conflicker
sponsored by ComputerWeekly.com
WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

Cut Coding for Faster Service Desk Deployments
sponsored by Nimsoft, Inc.
WHITE PAPER: Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

CW 500 Club – how organisations are sharing IT services to beat the downturn
sponsored by ComputerWeekly.com
WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.
Posted: 25 Oct 2011 | Published: 25 Oct 2011

ComputerWeekly.com

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

CW+ Quocirca: Reaping the benefits of an enterprise output management strategy
sponsored by ComputerWeekly.com
WHITE PAPER: More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

CW+: BDNA: IT asset management user trend survey
sponsored by ComputerWeekly.com
WHITE PAPER: IT asset management and discovery tools - the user's view.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

CW+: CW 500 Club: How IPOS met the challenge of creating a global IT department
sponsored by ComputerWeekly.com
WHITE PAPER: Managing a global IT department requires a global mindset, an understanding of different cultures, and an ability to fit the right approach to the needs of the organisation, CIOs at Computer Weekly’s 500 Club heard in February
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

CW+: Global Simplicity Index – how complicated is your business?
sponsored by ComputerWeekly.com
WHITE PAPER: If you knew that your business was wasting 10% of its R&D spend or 15% of its marketing budget, you would do something about it. Very quickly
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

CW+: How to build, secure, manage and measure IT workloads
sponsored by ComputerWeekly.com
WHITE PAPER: Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately, it also has downsides; use that infrastructure unintelligently and costs can get out of control.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

CW+: Quocirca report: The perfect storm: time to review client computing strategies
sponsored by ComputerWeekly.com
WHITE PAPER: For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

CW+: Special Report on CA Technologies
sponsored by ComputerWeekly.com
WHITE PAPER: CA Technologies is one of the world’s largest independent software companies with revenues of $4.4bn (£2.7bn). The IT infrastructure supplier specialises in software products that help users manage their mainframes and distributed computing environments.
Posted: 20 Oct 2011 | Published: 20 Oct 2011

ComputerWeekly.com

CW+: Special Report on Oracle
sponsored by ComputerWeekly.com
WHITE PAPER: This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com
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