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Bill Paying Services Reports
 
Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Confidence in Commerce: Enabling e-banking and online services with two-factor authentication
sponsored by SafeNet, Inc.
WHITE PAPER: Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.
Posted: 02 Nov 2009 | Published: 01 Sep 2009

SafeNet, Inc.

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses
sponsored by NCR Corporation
WHITE PAPER: Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.
Posted: 27 Sep 2010 | Published: 27 Sep 2010

NCR Corporation

ITSM Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
EBOOK: Are manual processes draining productivity—and straining your reputation? Discover how ITSM automation can significantly alleviate your service desk difficulties. Read on to determine key performance indicators that will help you assess, improve, and demonstrate the impact of your automation efforts over time.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

ServiceNow

Evaluating Hybrid Cloud Management Vendors
sponsored by Red Hat
ANALYST REPORT: This report by Forrester evaluates the strengths and weaknesses of 11 hybrid cloud management vendors. See how each vendor scored on core criteria, and uncover which 7 vendors lead the way.
Posted: 15 Aug 2016 | Published: 08 Jan 2016

Red Hat

How Banks Secure Conversations with their Most Valued Customers
sponsored by NICE Systems, Inc
WHITE PAPER: Voice biometrics technologies are proving to be the ideal candidate for intelligent authentication in the context of client-to-advisor conversations. Discover ways to leverage a person's voice as an accurate identifier without interrupting the natural flow of conversation.
Posted: 23 Aug 2016 | Published: 23 Aug 2016

NICE Systems, Inc

CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner

3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3-step, phased approach that leads to mature analytics capabilities. Find out how steps can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015

BMC

Seven Red Flags to Watch Out for When Selecting a Data Center Provider
sponsored by CyrusOne
WHITE PAPER: This strategic white paper identifies 7 red flags that should raise concern for IT professionals selecting a data center provider. Some of these red flags include: high rate of employee attrition, issues with facility upkeep, inattentive data center employees and more.
Posted: 01 Aug 2016 | Published: 01 Jan 2016

CyrusOne

Case Study: Enhancing Accuracy of Front-to-Back Office Information Flow
sponsored by Infogix
CASE STUDY: Société Générale, a leading European financial services institution, decided to adopt a process-centric approach to ensure the integrity of transactions end-to-end. This case study explains how they identified critical information exchanges between apps and assessed corresponding risk by embracing automated analytics.
Posted: 04 Aug 2016 | Published: 31 Dec 2015

Infogix
 
 
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