Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices.
Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
In this case study, discover how Postbank, a private German bank, was able to automate documentation of all business processes in a single platform. Discover the platform they deployed to ensure the reliability and security that are essential to their daily operations.
This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
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