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Managed Service Provider Attributes Growth to the ConnectWise Community
sponsored by ConnectWise
CASE STUDY: Growing an IT Services business in an unstable economy is challenging, but for one MSP, the key to success was the right partnership and business support from a group of peers. See how Wisconsin-based ITConnexx leveraged the ConnectWise Community and the PSA platform to transform their business from break-fix to managed services.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

ConnectWise

Trends and Changes Affecting Cloud Services
sponsored by Oracle Corporation
WHITE PAPER: This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors.
Posted: 07 Oct 2013 | Published: 25 Oct 2012

Oracle Corporation

Enhancing Business Process Management with Business Rules
sponsored by FICO
WHITE PAPER: While a business process management system can save time and cut costs by governing process, it can’t decide what to do, given a particular circumstance. A business rules management system enables the right decisions to be made quickly. This white paper uses case studies to illustrate the value of adding rules to BPM.
Posted: 25 May 2010 | Published: 25 May 2010

FICO

Three Steps to Progress BPM from Project to Program
sponsored by IBM
WHITE PAPER: This white paper describes how the trend of broader BPM programs has changed what companies need in terms of BPM technology and “know-how.” Continue reading to learn three steps for helping establish a solid foundation for a BPM program that can enable your organization to easily scale its process improvement capability.
Posted: 05 Aug 2011 | Published: 05 Aug 2011

IBM

HRO Innovation: Building Blocks to Derive Full Value
sponsored by SAP America, Inc.
WHITE PAPER: In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.
Posted: 18 Sep 2008 | Published: 18 Sep 2008

SAP America, Inc.

The Business Value of Adopting Advanced Support Tools and Utilities
sponsored by Hewlett-Packard Company
WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Posted: 26 Apr 2012 | Published: 01 Sep 2011

Hewlett-Packard Company

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing
sponsored by Liaison Technology
CASE STUDY: If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

Liaison Technology

How to Make Indirect Procurement Outsourcing Work Effectively
sponsored by SAP America, Inc.
WHITE PAPER: Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms.
Posted: 12 Mar 2010 | Published: 12 Mar 2010

SAP America, Inc.

The new business of technology: extend, transact and optimize
sponsored by IBM
WHITE PAPER: New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.
Posted: 17 May 2013 | Published: 31 Jul 2012

IBM

eBizQ.net E-Book: Dynamic case management: A powerful weapon in the war on ‘untamed processes’  - Part One
sponsored by IBM
EBOOK: Check out this expert e-book, the first part of a series on process management, to learn how dunamic case management (DCM) can be used to overcome this challenge.
Posted: 30 Aug 2011 | Published: 30 Aug 2011

IBM
 
 
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