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BPO Reports
 
The next frontier for managed print services
sponsored by ComputerWeekly.com
ANALYST REPORT: MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom.
Posted: 18 Feb 2013 | Published: 18 Feb 2013

ComputerWeekly.com

BPO Edge Finance and Accounting Edition 2013
sponsored by HP
EBOOK: In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more.
Posted: 24 Jun 2013 | Published: 31 May 2013

HP

CW Special Report on TCS
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

The VMware View Business Process Desktop
sponsored by VMware
WHITE PAPER: Inside this brief white paper, discover a technology that enables customers looking to outsource or offshore business processes to effectively scale their business on demand, streamline and centralize desktop management and provide end users with a secure desktop experience across the LAN and WAN.
Posted: 16 Mar 2015 | Published: 31 Dec 2012

VMware

Special Report on Infosys
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 6 page special report from Computer Weekly gives you the key facts on Infosys, its strategy, products and services and financial performance.
Posted: 26 Jul 2012 | Published: 26 Jul 2012

ComputerWeekly.com

The Five Critical SLA Questions
sponsored by IBM
WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness
sponsored by Hewlett-Packard Company
VIDEO: In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process.
Posted: 27 Mar 2013 | Premiered: 27 Mar 2013

Hewlett-Packard Company

Three Steps to Progress BPM from Project to Program
sponsored by IBM
WHITE PAPER: This white paper describes how the trend of broader BPM programs has changed what companies need in terms of BPM technology and “know-how.” Continue reading to learn three steps for helping establish a solid foundation for a BPM program that can enable your organization to easily scale its process improvement capability.
Posted: 05 Aug 2011 | Published: 05 Aug 2011

IBM

Now Is the Time to Rethink Your B2B Integration Strategy
sponsored by IBM
WHITE PAPER: As enterprises find new offerings and better products available to them, and as customer requirements change, there is a move to reassess and improve their processes involving B2B integration. This white paper provides guidance and tools that will help guide B2B teams as they go through their reassessment.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Speed Cloud Services with Pre-integrated Infrastructure Platforms
sponsored by VCE
CASE STUDY: Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities.
Posted: 15 Feb 2012 | Published: 31 Dec 2011

VCE
 
 
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