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VoB White Papers (View All Report Types)
SIP Trunking Powers Cloud-Based Contact Center Services for Business Customers
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, learn about the tools TeleTech used to improve services to its customers. See how one SIP trunking option enabled new capabilities for TeleTech, including streamlining service deployment and customer turn-up, providing advanced troubleshooting capabilities, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Oracle Corporation

Why Voice Unified Communications Services Remain Critical to Enterprises
sponsored by ThinkingPhones
WHITE PAPER: This guide explains the importance of voice unified communications, highlighting that most people believe a phone call is best for solving problems in the workplace.
Posted: 11 Mar 2015 | Published: 11 Mar 2015


Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011


The Top 5 VoIP Problems and How to Solve Them
sponsored by Fluke Networks
WHITE PAPER: This paper examines each of these problems and addresses how the ClearSight Analyzer can be used to isolate the cause of the problem.
Posted: 10 Sep 2010 | Published: 10 Sep 2010

Fluke Networks

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

Black & Veatch Improves Productivity and Collaboration with HP-Deployed Solution
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This guide takes a look at one company's success in modernizing their collaboration technology and saving money while doing so.
Posted: 19 Feb 2014 | Published: 31 May 2012

Hewlett-Packard Enterprise

Applications, Virtualization, and Devices: Taking Back Control
sponsored by Sophos, Inc.
WHITE PAPER: This paper explains why it is important to control unauthorized applications and devices, discusses the different approaches and highlights how integrating this functionality into malware protection is the simplest and cost-effective solution.
Posted: 02 Oct 2008 | Published: 23 Sep 2008

Sophos, Inc.

E911 VoIP Essentials for Enterprise Deployments
sponsored by XO Communications
WHITE PAPER: Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements?
Posted: 02 Dec 2010 | Published: 02 Dec 2010

XO Communications

Is Your Network Ready for VoIP?
sponsored by BlueCoat
WHITE PAPER: This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
Posted: 20 Apr 2009 | Published: 02 Dec 2008


Cisco Unified Communications: Unifying Communications Infrastructure
sponsored by Global Knowledge
WHITE PAPER: Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge
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