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End User Training White Papers (View All Report Types)
5 Coaching Session Considerations
sponsored by Infor
WHITE PAPER: Employee coaching is key to retaining top talent in today's hyper-competitive market. Effective coaching takes careful planning and forethought. This white paper covers the 5 key considerations that go into planning a coaching session.
Posted: 18 Jul 2016 | Published: 18 Jul 2016


Best Practices to Manage and Develop Your Multi-Generational Workforce
sponsored by NGA Human Resources
WHITE PAPER: Today's workforce is more diverse than ever, crossing 5 distinct generations. Leading-edge techniques, technology and analytics enable you to bridge this massive generational gap. Access this white paper for 6 best practices that will enable you to unite your workforce and keep your business on track.
Posted: 08 Sep 2016 | Published: 08 Sep 2016

NGA Human Resources

Onboarding Technologies Essential to Today's Multidimensional Workforce
sponsored by Infor
WHITE PAPER: Discover the common myths surrounding the multigenerational workforce and how the adoption of online onboarding solutions is becoming more mainstream.
Posted: 19 Jul 2016 | Published: 19 Jul 2016


Best Practices for Data Loading into SAP ERP Systems
sponsored by Winshuttle, LLC
WHITE PAPER: This white paper examines existing data-loading methods and best practices to easily incorporate data into SAP solutions.
Posted: 03 Dec 2008 | Published: 03 Dec 2008

Winshuttle, LLC

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: 03 Apr 2008 | Published: 01 Apr 2008

Verint Systems

The Realities of Single Sign-On
sponsored by PistolStar, Inc.
WHITE PAPER: Single Sign-On has emerged as a significant technology that resolves a major issue for organizations with multiple platforms, servers and applications requiring unique usernames and passwords for access.
Posted: 13 Jun 2008 | Published: 01 Jan 2006

PistolStar, Inc.

What Return on Investment Does e-Learning Provide?
sponsored by Skillsoft
WHITE PAPER: This paper discusses the benefits of e-learning programmes and how to get the maximum return on e-learning investments.
Posted: 19 Apr 2012 | Published: 19 Apr 2012


Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005


15 Top-Paying IT Certifications for 2014
sponsored by Global Knowledge
WHITE PAPER: It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

Global Knowledge

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

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