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Computer Education White Papers (View All Report Types)
 
Onboarding New Employees: Build Long-term Productivity and Retention
sponsored by IBM
WHITE PAPER: This white paper discusses how two efforts -- training and socialization -- can help you make the most of an onboarding program, resulting in faster ROI and better employee performance. Read now to discover best practices for making sure your new employees catch on quickly.
Posted: 04 Aug 2014 | Published: 28 Feb 2014

IBM

SAPĀ® Knowledge Acceleration: For Effective Business Planning and Consolidation
sponsored by SAP America, Inc.
WHITE PAPER: Read this paper to learn how SAPĀ® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

SAP America, Inc.

The dying art of storytelling; how to rejuvenate your training programme
sponsored by Skillsoft
WHITE PAPER: This white paper examines the art of storytelling as a tool in the training process and how you can get employees to retain information from training to apply it on the job.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Adoption Readiness Tool (ART) Training and Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
Posted: 12 Nov 2013 | Published: 01 Jan 2013

Hewlett-Packard Limited

Virtual Data Center eZine - Volume 4
sponsored by Virtual Data Center eZine - Volume 4
WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
Posted: 20 Aug 2008 | Published: 18 Aug 2008


Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.
Posted: 03 Apr 2008 | Published: 01 Apr 2008

Verint Systems

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience
sponsored by Knoa Software
WHITE PAPER: This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
Posted: 09 Sep 2008 | Published: 09 Sep 2008

Knoa Software

Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again
sponsored by SAP America, Inc.
WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.
 
 
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