Computer Education

CASE STUDY: This case study highlights how a government agency used ITIL best practices in the face of ever-tightening budgets and staff resources in order to implement a Service-Oriented Architecture (SOA) for greater agility and end-user satisfaction.

Posted: 31 May 2011 | Published: 31 May 2011

IT BRIEFING: This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

WHITE PAPER: A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

IT BRIEFING: This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

WHITE PAPER: The question is no longer if your healthcare practice will make the transition to EHR, but when.  Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum.  This white paper presents strategies for avoiding common EHR implementation problems.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

ESSENTIAL GUIDE: Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

WHITE PAPER: What skills are the most relevant and valued by companies in 2012? In order for individuals to succeed in this unpredictable economy, it's important to cultivate these top 12 skills ranging from technical to business to social.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

WHITE PAPER: When it comes to IT certifications, not all certifications are equally valued by companies. Find out the top 15 certifications most in demand for 2012 and what their corresponding salaries are on average. Discover which certifications will net you a 6-figure salary.

Posted: 02 Feb 2012 | Published: 02 Feb 2012

WHITE PAPER: There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document.

Posted: 22 Sep 2009 | Published: 22 Sep 2009

WHITE PAPER: The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.

Posted: 20 Oct 2011 | Published: 20 Oct 2011