Communications Networks

WHITE PAPER: This UC adoption report examines the results of conducted research looking at specific technologies currently used within large organizations. In addition, discover what UC can do for your organization, how to overcome the challenges UC presents, and how you can become a front runner.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WHITE PAPER: Access this whitepaper to learn more about the “what, why, who and how” of Unified Communications.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: Many trends are defining and shaping the IT landscape which collectively will impact the way future network architectures need to be planned. Real-time networking is one option to be ready for the changes that are here and on the way.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: For a better understanding of how traditional voice-centric networks are competing with new media and web-based competitors, read this white paper.

Posted: 16 Mar 2011 | Published: 16 Mar 2011

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WHITE PAPER: This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.

Posted: 01 May 2009 | Published: 01 May 2009