WHITE PAPER:
Advances in technology are undermining the ability to identify the location of a caller dialing 911. This whitepaper looks at the technical issues, the regulatory environment, and the steps that Avaya is taking to address the E911 challenge.
WHITE PAPER:
This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.
WHITE PAPER:
This white paper demonstrates how to improve incident response management in line with the emerging FEMA guidance and post-Katrina regulations.
WHITE PAPER:
Electronic transactions whether email, instant messaging or other communication methods, are legally binding and can be used and admitted in litigation. Check out E-Guide to learn best practices for ensuring that your organization is e-...
WHITE PAPER:
Learn about the challenges of hosting multiple VANs, new capabilities delivered by EDI technology and the financial and operational improvements migrating to a single VAN can provide.
WHITE PAPER:
This whitepaper describes how a service availability solution should lay out a method for managing all service delivery components, representing them as a single, unified solution for both operations and the business.
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