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Communications Networks White Papers (View All Report Types)
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The State of Cloud Communications
sponsored by RingCentral
WHITE PAPER: In its second-annual Cloud Communications Survey, No Jitter Research set out to assess the attitudes of their enterprise audience regarding the use of cloud-hosted services to meet communications needs. Discover the Cloud Communications Survey results that provide must-have insights into the cloud's impact on communications.
Posted: 20 Feb 2017 | Published: 30 Nov 2016

RingCentral

Achieving Agility with Cloud UC Success Depends on Evolving the Network
sponsored by RingCentral
WHITE PAPER: In this Nemertes Research white paper, Vice President and Service Director, Irwin Lazar, and CIO and Principal Research Analyst, John Burke, explain how to transform your network to support your UCaaS.
Posted: 20 Feb 2017 | Published: 31 Jan 2017

RingCentral

Reduce the Time it Takes to Resolve IT Issues and Restore IT Services With Communication Integration
sponsored by EverBridge Inc.
WHITE PAPER: In this white paper discover a program that lets you connect the right on-call personnel with the right information to get restoration done faster. Learn how you can get detailed report and incident notifications and responses, manage group and shift calendars from one place, and more.
Posted: 20 Feb 2017 | Published: 20 Feb 2017

EverBridge Inc.

The Essential Guide To Workplace Modernization Through Next-Generation Unified Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this e-book, learn the opportunities and challenges of digital transformation, as well as the key UC technologies and deployment models that lead to successful initiatives.
Posted: 17 Feb 2017 | Published: 31 Jan 2017

Cisco Systems, Inc.

Why it Pays to Deploy an Integrated Cloud Phone and Contact Center Solution from a Single Vendor
sponsored by RingCentral
WHITE PAPER: Outdated premise-based PBX hardware and legacy premise-based call center systems can no longer adequately serve the communications needs of remote and distributed workforces. Learn how you can combine these two business critical functions in the cloud to provide the communications functionality you need in this white paper.
Posted: 16 Feb 2017 | Published: 01 Mar 2016

RingCentral

What's Next for Nortel CS1000 Customers?
sponsored by AVST
WHITE PAPER: In this white paper, President and Founder of PKE Consulting, Phil Edholm, discusses the challenges Nortel CS1000 customers face today and how to implement a transformational strategy that extends, enhances and evolves the CS1000 with advanced UC capabilities.
Posted: 13 Feb 2017 | Published: 10 Aug 2016

AVST

Elevating the Enterprise Capabilities of Skype for Business
sponsored by AVST
WHITE PAPER: On its own, Skype for Business supports voice communications with a mix of UC offerings. But implementing the solution as a full or partial PBX replacement in the enterprise requires additional mission-critical applications. Learn what these applications are and how you can deliver them.
Posted: 13 Feb 2017 | Published: 30 Dec 2016

AVST

5 Ways to Enhance Skype for Business for PBX Deployments
sponsored by AVST
WHITE PAPER: How can organizations enhance Microsoft Skype for Business for PBX deployments? Learn five of the most important features and functions to consider when deploying Skype for Business.
Posted: 13 Feb 2017 | Published: 31 Dec 2015

AVST

Making the Case for Probes as an Effective UC Diagnostics Tools
sponsored by Nectar Corp
WHITE PAPER: Learn how probes can help to obtain specific UC information from the network to effectively diagnose and remediate communications problems.
Posted: 13 Feb 2017 | Published: 30 Dec 2016

Nectar Corp

Hosted VoIP Provides Critical Capabilities for Distributed Enterprises
sponsored by Comcast
WHITE PAPER: To make communications more effective across any location—and today's mobile workforce — many enterprises are embracing hosted voice over IP (VoIP) services. Learn about the critical capabilities VoIP can provide your distributed enterprise in this expert white paper.
Posted: 10 Feb 2017 | Published: 30 Dec 2016

Comcast

Collaboration in a Cloud-centric World: Choosing a Provider for Your Cloud Environment
sponsored by AVI-SPL
WHITE PAPER: In a time when IT departments are stretched to support audio, video, and web collaboration assets, the cloud has emerged as the smart way to do business. In this Frost & Sullivan report, you'll learn all the ways cloud can benefit your collaboration strategy, and how to choose the right provider for your environment.
Posted: 24 Jan 2017 | Published: 30 Nov 2016

AVI-SPL

Four Managed Services That Advance Enterprise Video Collaboration
sponsored by AVI-SPL
WHITE PAPER: There are four conferencing and collaboration related services that are commonly delivered through managed services: management and monitoring, video conferencing services, concierge services, and infrastructure. In this tech brief, discover evaluation considerations and delivery models for each service.
Posted: 19 Jan 2017 | Published: 30 Sep 2016

AVI-SPL

CIO Briefing: What to Know about Creating Connected Workplaces
sponsored by AVI-SPL
WHITE PAPER: AVI-SPL recently partnered with IDG Networks to better understand how CIOs are enabling the transformation to a more connected and collaborative workplace. Access this article that will share survey results and offer insights into what you can expect from your own transformation.
Posted: 19 Jan 2017 | Published: 31 Aug 2016

AVI-SPL

Unpacking the Complexities of Enterprise Collaboration
sponsored by AVI-SPL
WHITE PAPER: There are a few factors that are influencing the complexity of enterprise collaboration. In this tech brief, learn the three issues that often surface when IT teams have their Collaboration Programs assessed.
Posted: 19 Jan 2017 | Published: 31 Oct 2016

AVI-SPL

4 Cloud Myths That Stand in the Way of Collaboration
sponsored by Box
WHITE PAPER: This resource dispels 4 cloud myths that prevent effective collaboration and cross-enterprise communication. Inside you'll see how you can move towards a more modern way to work, and break through stagnation in your collaboration strategy.
Posted: 03 Oct 2016 | Published: 03 Oct 2016

Box

Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

Case Study: Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create savings.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

5 Ways Cloud Communications Can Lower Your Total Cost of Ownership
sponsored by MASERGY
WHITE PAPER: Discover the ways that cloud based tools lower the total cost of communications in enterprises. You'll see the 5 top budget efficiencies that can be gained by implementing cloud communications over your legacy equipment.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

Advantages of UC Modernization
sponsored by Avaya TSG
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya CenturyLink
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

The Hidden Costs of Traditional Video Conferencing Architecture
sponsored by StarLeaf
WHITE PAPER: Uncover the hidden costs of traditional video conferencing, and how you can eliminate them.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

Protect Investments and Future Proof Existing Video Systems
sponsored by StarLeaf
WHITE PAPER: Identify one way to swiftly improve your existing video communication systems.
Posted: 16 May 2016 | Published: 16 May 2016

StarLeaf

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM
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