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CBX White Papers (View All Report Types)
 
Elevating the Enterprise Capabilities of Skype for Business
sponsored by AVST
WHITE PAPER: On its own, Skype for Business supports voice communications with a mix of UC offerings. But implementing the solution as a full or partial PBX replacement in the enterprise requires additional mission-critical applications. Learn what these applications are and how you can deliver them.
Posted: 13 Feb 2017 | Published: 30 Dec 2016

AVST

5 Signs You're Ready for the Cloud
sponsored by ReadyTalk
WHITE PAPER: In this whitepaper, discover the 5 reasons why it is the time for your company to move on from outdated PBX to cloud communications.
Posted: 06 Jan 2017 | Published: 30 Jun 2016

ReadyTalk

How a Cloud Phone System Uniquely Supports Your Mobile Workforce
sponsored by RingCentral
WHITE PAPER: Attempting to integrate a mobile workforce into a conventional PBX phone system typically yields less-than-optimal results. But that's not the case with cloud phone systems. Learn how employing a cloud phone system that incorporates an enterprise-class mobile app can provide you with the communications functionality you need for today.
Posted: 22 Feb 2017 | Published: 30 Dec 2016

RingCentral

SIP: Enhancing Communication
sponsored by NACR
WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER: Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009

8x8, Inc.

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Understanding Unified Communications as a Service
sponsored by MASERGY
WHITE PAPER: Cloud-based unified communications (UC) takes full advantage of cloud technology, and it offers complete support for your mobile workers. This white paper is a complete buyer's guide to cloud-based UC. Access now to make sure your purchasing the right cloud-based UC for your enterprise.
Posted: 17 Oct 2016 | Published: 29 Jul 2016

MASERGY

Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012

BlackBerry
 
 
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