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Top 3 Gotchas in a ServiceNow Agreement
sponsored by ClearEdge
WHITE PAPER: Many ServiceNow clients are shocked to discover that they overlooked contractual terms in their customer agreement that allow ServiceNow to undo the deal that they negotiated. Access this eBook for guidance on how to sidestep surprise cost increases, close loopholes that allow ServiceNow to renege on your contractual pricing, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits
sponsored by ComputerWeekly.com
EGUIDE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.
Posted: 04 Dec 2020 | Published: 04 Dec 2020

ComputerWeekly.com

CW Nordics - November 2021-January 2022: Could Iceland be the best place in the world for HPC?
sponsored by ComputerWeekly.com
EZINE: Most of Iceland's cheap, sustainable energy is used by aluminium smelters, but the country's Landsvirkjun power company is now promoting other uses for it, including high-performance computing. Also read in this issue how IoT collaboration in Norway is reaching beyond industries such as mining and shipping to include fish farming.
Posted: 15 Nov 2021 | Published: 25 Nov 2021

ComputerWeekly.com

Negotiating with ServiceNow
sponsored by ClearEdge
WHITE PAPER: ServiceNow is a key supplier for many customers, and your sales team knows it, so it's hard to gain leverage to get the best price, functionality and service for your budget. In this helpful guide, learn the 5 best ways to achieve a discount, simple (but common) mistakes to avoid, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

CW Benelux - February-April 2021: Is reluctance to report cyber crimes in the Netherlands helping the criminals to get away?
sponsored by ComputerWeekly.com
EZINE: According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything.
Posted: 20 Jan 2021 | Published: 11 Feb 2021

ComputerWeekly.com

Challenges
sponsored by Momentum Systems
CASE STUDY: Ector County, Texas had been using a premise-based phone system for over 15 years. As it reached end-of-life, and with communications playing such a vital role in the County’s daily interactions, there was an obligation to implement a centralized, reliable phone system. Download this case study to see how Momentum Telecom became of service.
Posted: 01 Apr 2021 | Published: 01 Apr 2021

Momentum Systems

Dell EMC Contract Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: Dell EMC customers often overlook the business terms in their TLA agreements that can have significant cost implications over time. This guide identifies the 3 top risks hidden in your Dell EMC deal and explains how to fix them.
Posted: 14 Sep 2021 | Published: 31 Dec 2020

ClearEdge

Building A World-Class Customer Journey
sponsored by Liongard
EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

Building blocks video
sponsored by Enate UK
VIDEO: Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020

Enate UK

Webinar: Best practices for effective IT alerting
sponsored by LogicMonitor
WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.
Posted: 14 Jan 2021 | Premiered: Jan 14, 2021

LogicMonitor
 

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