Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012
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IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011
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The Hardest Problems in Data Management
sponsored by VMware, Inc.
WHITE PAPER:
Modern hardware trends and economics combined with cloud/virtualization technology are radically reshaping today’s data management landscape. Arguably one of the hardest problems faced by today’s solution designers is figuring out how to leverage this on-demand hardware to build an optimal data management platform. Continue reading to learn more.
Posted: 01 Mar 2011 | Published: 01 Mar 2011
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The Virtual Office Checklist
sponsored by Cisco Systems, Inc.
WHITE PAPER:
The technology behind remote access is called a "virtual private network," or "VPN," and it establishes a private, secure network connection over a public network, such as the Internet.
Posted: 10 Oct 2008 | Published: 10 Oct 2008
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Driving Collaboration Efficiency - H.264 High Profile
sponsored by Polycom, Inc.
WEBCAST:
Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries. View this webcast to learn how Less Delivers Much More!
Posted: 15 Sep 2010 | Premiered: Sep 15, 2010
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The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012
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Project Management for the Modern Age
sponsored by Citrix Online UK
EBOOK:
This e-book will show you how to implement virtual collaboration tools throughout the life cycle of a project to leverage the benefits of collaboration and partnership.
Posted: 07 Sep 2010 | Published: 07 Sep 2010
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IBM DeveloperWorks
sponsored by IBM
SOFTWARE DOWNLOAD:
The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals.
Posted: 09 Jun 2011 | Premiered: 09 Jun 2011
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Future Network Market Vision Emphasizes the Edge
sponsored by Limelight Networks, Inc.
EGUIDE:
In this expert guide, Tom Nolle, President of CIMI Corporation will uncover two network market truths, and how they impact network operators' infrastructure and profits.
Posted: 12 Dec 2016 | Published: 07 Dec 2016
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IT Connects Customers to Brands
sponsored by Cisco Systems, Inc.
VIDEO:
Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.
Posted: 16 Aug 2010 | Premiered: 16 Aug 2010
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