How National Grid Aligned IT Strategy with Business Ambitions
sponsored by ServiceNow
WHITE PAPER:
In this case study, find out how National Grid addressed mounting business pressures and increasing customer demands with the help of their IT organization and newfound IT service management tools.
Posted: 14 Nov 2018 | Published: 15 May 2018
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Datasheet: Faster Innovation with DevOps and Red Hat Openshift
sponsored by Red Hat
DATA SHEET:
Download this datasheet, as detailed inside is instruction on using Red Hat Openshift to build, deploy, monitor, and manage containerized apps on any infrastructure—all with the goal of helping you fulfill your DevOps initiatives. Each stage is outlined in detail with corresponding OpenShift features.
Posted: 28 Feb 2018 | Published: 31 Dec 2017
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How to Achieve Conversation-Level Speed When Using AI in Your Enterprise
sponsored by Espressive
WHITE PAPER:
In this white paper, uncover questions to ask vendors when selecting an AI-based chatbot or virtual support agent for your enterprise, and find out how bringing AI into the enterprise can help deliver conversation-level speed.
Posted: 30 Oct 2018 | Published: 30 Oct 2018
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The Era of Employee Services
sponsored by Samanage
WHITE PAPER:
At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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Escaping the Traditional Role of IT for Something Better
sponsored by ServiceNow
WHITE PAPER:
Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks.
Posted: 10 Oct 2018 | Published: 10 Oct 2018
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CW Nordics August 2018
sponsored by ComputerWeekly.com
EZINE:
In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured.
Posted: 17 Aug 2018 | Published: 23 Aug 2018
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Budget Priorities for Evolving ITSM Technology
sponsored by Samanage
WHITE PAPER:
Find out more about the current state of IT and ITSM budgets across the world in 2018, and discover the technology and strategy choices that are motivating your peers to reevaluate and prioritize their spending decisions.
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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CW Europe – March 2018
sponsored by ComputerWeekly.com
EZINE:
Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
Posted: 01 Mar 2018 | Published: 08 Mar 2018
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Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
WHITE PAPER:
An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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Transforming IT Service Agility and Economics
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
IT often has too much on their plates to realize any of the purported competitive advantages that disruptive technology and automation can bring to the business. Jump into this guide to learn about five business and technology challenges that are driving IT consolidation strategies in an effort to simplify infrastructure management.
Posted: 16 Jul 2018 | Published: 31 Jan 2018
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