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WHITE PAPER: Oracle customer contracts are complex, and their sales teams don't make it easy to get what you deserve. You risk cost increases and other negative surprises unless you have a firm handle on key terms and hidden traps in Oracle's agreements. In this guide, learn what you need to know to succeed.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

WHITE PAPER: Workday's custom pricing metrics and complicated licensing models dictate the bottom-line cost of a customer's agreement, making it difficult for organizations to purchase efficiently and accurately. Download this useful guide to learn how to avoid common situations where customers over-purchase with Workday, combat Workday sales tactics, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.

Posted: 23 Oct 2020 | Published: 12 Nov 2020

WHITE PAPER: Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

WHITE PAPER: ServiceNow is a key supplier for many customers, and your sales team knows it, so it's hard to gain leverage to get the best price, functionality and service for your budget. In this helpful guide, learn the 5 best ways to achieve a discount, simple (but common) mistakes to avoid, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

WHITE PAPER: Many ServiceNow clients are shocked to discover that they overlooked contractual terms in their customer agreement that allow ServiceNow to undo the deal that they negotiated. Access this eBook for guidance on how to sidestep surprise cost increases, close loopholes that allow ServiceNow to renege on your contractual pricing, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

EZINE: Most of Iceland's cheap, sustainable energy is used by aluminium smelters, but the country's Landsvirkjun power company is now promoting other uses for it, including high-performance computing. Also read in this issue how IoT collaboration in Norway is reaching beyond industries such as mining and shipping to include fish farming.

Posted: 15 Nov 2021 | Published: 25 Nov 2021

EZINE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.

Posted: 27 Aug 2020 | Published: 10 Sep 2020

EBOOK: As technology evolves, IT leaders are left scrambling to head up new digital transformation efforts, while still needing to focus on day-to-day tasks. This makes long-term business planning nearly impossible. Open up this eBook to explore 4 benefits of partnering with a managed services provider to meet the specific IT needs of an organization.

Posted: 03 Aug 2021 | Published: 03 Aug 2021

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021