E911 VoIP Essentials for Enterprise Deployments
sponsored by XO Communications
WHITE PAPER:
Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements?
Posted: 02 Dec 2010 | Published: 02 Dec 2010
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Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett Packard Enterprise
CASE STUDY:
Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005
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IT Service Management Blueprint: Get Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER:
You need to modernize your service desk to handle a modern workload. In the journey to IT modernization, step one is consolidation. This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.
Posted: 16 Nov 2018 | Published: 16 Nov 2018
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UKI Salary Survey 2017/2018 Infographic
sponsored by IBM
DATA SHEET:
Compare your salary and career progression with over 1200 IT professionals with Computer Weekly's 2017 UKI Salary Survey.
Posted: 04 May 2018 | Published: 04 May 2018
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Now on Now: Scaling ITSM to Support Business Growth
sponsored by ServiceNow
WHITE PAPER:
As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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Transform the Service Experience with IT Service Management
sponsored by ServiceNow
RESOURCE:
Inside, access a collection of articles including best practices, in-depth Forrester and Gartner reports, and more about IT service management and its importance on modern business success.
Posted: 07 Nov 2018 | Published: 07 Nov 2018
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Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER:
In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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Transforming IT Service Agility and Economics
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
IT often has too much on their plates to realize any of the purported competitive advantages that disruptive technology and automation can bring to the business. Jump into this guide to learn about five business and technology challenges that are driving IT consolidation strategies in an effort to simplify infrastructure management.
Posted: 16 Jul 2018 | Published: 31 Jan 2018
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Scaling the Service Desk through the Cloud
sponsored by Sunrise Software
EGUIDE:
In this eGuide, find out how Utilita Energy leveraged the cloud to keep their service desk and ITSM capabilities in step with their rapidly growing business, ensuring that the company's highly distributed workforce had access to support around the clock.
Posted: 11 Sep 2018 | Published: 07 Sep 2018
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How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER:
It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018
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