Wireless 911

CASE STUDY: Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.

Posted: 16 Mar 2007 | Published: 01 Aug 2005

WHITE PAPER: IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with business strategy. Read this ebook to learn why an integrated strategy is critical for the future of your organization.

Posted: 29 Apr 2019 | Published: 20 Mar 2019

WHITE PAPER: In this expert evaluation, find out what's new in ServiceNow's Now Platform from its previous iterations, and get a closer look at how it stacks up in comparison to similar offerings on the market today.

Posted: 21 Mar 2019 | Published: 24 Oct 2018

CASE STUDY: TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.

Posted: 19 Mar 2019 | Published: 19 Mar 2019

EZINE: Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.

Posted: 31 Jan 2019 | Published: 07 Feb 2019

WHITE PAPER: In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms.

Posted: 09 Oct 2018 | Published: 09 Oct 2018

CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool.

Posted: 13 Apr 2018 | Published: 13 Apr 2018

WHITE PAPER: Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.

Posted: 21 Mar 2019 | Published: 21 Mar 2019

WHITE PAPER: Through insight aggregated from the responses of over 130 IT decision-makers, this study examines the relationship between modern enterprise objectives and colocation. Click inside to further explore its findings.

Posted: 08 May 2019 | Published: 30 Jun 2018

EZINE: Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech.

Posted: 04 Jan 2019 | Published: 04 Jan 2019