Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett Packard Enterprise
CASE STUDY:
Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005
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The Changing Nature of TV
sponsored by CenturyLink
WHITE PAPER:
Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.
Posted: 20 Nov 2019 | Published: 20 Nov 2019
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Fortinet SD-Branch Secures the Network Edge at the Branch
sponsored by Fortinet, Inc.
WHITE PAPER:
In this white paper, discover how Fortinet SD-Branch consolidates the network access layer within a secure platform that provides visibility and security to a network and all devices connected.
Posted: 14 Aug 2019 | Published: 14 Aug 2019
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Deciding between SnapLogic EIC and Workato?
sponsored by SnapLogic
WHITE PAPER:
Businesses choosing iPaaS providers need to be careful, as different providers may align with your goals differently. Read this whitepaper to learn the five main points to compare between iPaaS providers, and see how providers SnapLogic and Workato matchup.
Posted: 02 Jul 2019 | Published: 31 Dec 2018
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The Truth About Cognitive and AI
sponsored by BMC
RESOURCE:
AI and cognitive technologies are finally ready to shed their sci-fi associations and make an impact on day-to-day business and IT operations, and companies are eager to dive in. Inside, find out why IT service management might be the best place to get started.
Posted: 15 Jul 2019 | Published: 06 Dec 2018
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Appledore Paper: Tomorrow’s Agile Operations
sponsored by Nokia
ANALYST REPORT:
This Appledore white paper shows how various operations functions fit together and how you can reduce the frequency of “re-invention,” by re-using both software and experience. It also shows how CSPs can make 100:1 improvements in many cost and agility metrics and make agile innovation realistic.
Posted: 15 Nov 2019 | Published: 28 Feb 2019
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8 Biggest Mistakes IT Practitioners Make
sponsored by Splunk
WHITE PAPER:
Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.
Posted: 13 Feb 2019 | Published: 13 Feb 2019
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The Future of Operations
sponsored by Nokia
WHITE PAPER:
In this white paper, learn how service providers can overcome the key challenges, such as the complexity of their current operations and how to look beyond technology and evolve their approaches to people, processes and tools as well to be truly ready for 5G.
Posted: 15 Nov 2019 | Published: 30 Sep 2019
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MicroScope – December 2019: Time for change
sponsored by MicroScope
EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
Posted: 04 Dec 2019 | Published: 06 Dec 2019
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Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY:
While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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