Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO:
Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008
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4 Critical Business Challenges Faced by Support
sponsored by Coveo
RESOURCE:
Customer expectations are changing faster than ever before. Do you know what to expect? View this infographic to explore the 4 critical business challenges facing modern support organizations and learn how AI-powered search can provide help.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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Upgrade/Downgrade: Subscription Changes on the Fly
sponsored by Fusebill
PRODUCT OVERVIEW:
The ability to manage customer lifecycles and optimize for revenue growth is critical for subscription-centric organizations. Read this white paper to learn how—through utilizing Fusebill's subscription upgrade/downgrade capabilities—you can adjust subscription offerings on the fly.
Posted: 10 Oct 2019 | Published: 10 Oct 2019
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Using Cognitive Tech To Connect Customers To Business Operations
sponsored by IPSoft
WHITE PAPER:
Read this white paper to learn how a unified approach to customer experience (CX) can enable organizations to enhance their understanding of customer needs and future demands—allowing businesses to remain competitive as markets change and grow.
Posted: 09 Sep 2019 | Published: 09 Sep 2019
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APAC: The CX Optimists
sponsored by Verizon
WHITE PAPER:
Compared to rest of the world, APAC consumers are most likely to willingly give up their personal data to improve the overall customer experience (CX). Read this white paper to learn how to take advantage of this opportunity, and use the APAC consumer willingness-to-share for testing new CX strategies for your brand before a global rollout.
Posted: 30 Sep 2019 | Published: 30 Sep 2019
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Transforming the Customer Journey
sponsored by MASERGY
RESEARCH CONTENT:
With this white paper, explore key strategies for building and fostering a successful customer journey. Gain a better understanding of the technologies impacting today's customer experience, and learn how to transform your customer journey into a successful feature of your organization.
Posted: 13 Aug 2019 | Published: 13 Aug 2019
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3 Major Trends Impacting Healthcare Customer Experience
sponsored by Appian
WHITE PAPER:
Read this white paper to learn how to evolve your customer experience to meet changes in regulations and customer demand that will set your healthcare organization up for long-term success.
Posted: 17 Oct 2019 | Published: 17 Oct 2019
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Member Enrollment, Onboarding, and Maintenance
sponsored by Appian
WHITE PAPER:
We know that health care payers are looking for innovative ways to grow and maintain their memberships—however, many membership systems suffer from outdated, complex onboarding, enrollment and maintenance processes. Read this white paper to learn how health care payers can surmount these challenges with a unique, automated system.
Posted: 18 Oct 2019 | Published: 18 Oct 2019
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Is Your Retail Environment Ready for Headless Commerce
sponsored by DMI Inc
WHITE PAPER:
Read this white paper to find out how headless commerce can simplify and improve CX by decoupling the customer experience from background functions and redirections.
Posted: 25 Sep 2019 | Published: 25 Sep 2019
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Webinar: The Art and Science Behind Journey Mapping
sponsored by Avtex
VIDEO:
Journey maps create a visualization of each step along a customer’s experience while interacting with your brand. Watch this webinar for a demonstration of how journey maps can help organizations uncover improvement opportunities within the customer experience, and inspire long-lasting changes.
Posted: 01 Oct 2019 | Premiered: 01 Oct 2019
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