WATS

EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.

Posted: 26 Mar 2021 | Published: 26 Mar 2021

WHITE PAPER: ServiceNow is a key supplier for many customers, and your sales team knows it, so it's hard to gain leverage to get the best price, functionality and service for your budget. In this helpful guide, learn the 5 best ways to achieve a discount, simple (but common) mistakes to avoid, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 22 Jan 2021 | Published: 02 Feb 2021

WHITE PAPER: These days, it's getting harder and harder to get a good deal from Dell EMC—even if you grow your investment. They're increasingly successful at locking their customers in and eliminating negotiation leverage. This critical resource provides a proven blueprint to get competitive pricing.

Posted: 14 Sep 2021 | Published: 31 Dec 2020

RESEARCH CONTENT: LogicMonitor wanted to understand how MSPs evolve over time and to uncover IT leaders views on IT automation, cloud migration and business continuity in the face of unexpected crises. Download this research report to discover key findings from this study as well as some recommendations for MSPs for your organization.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

WHITE PAPER: Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.

Posted: 12 Nov 2020 | Published: 12 Nov 2020

EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.

Posted: 19 Jan 2021 | Published: 15 Jan 2021

WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.

Posted: 14 Jan 2021 | Premiered: Jan 14, 2021

WHITE PAPER: Negotiating with Salesforce is more than a test of wills. Even fierce negotiators undermine their chances of winning without advanced planning and a disciplined approach. This guide provides a detailed set of best practices.

Posted: 10 Sep 2021 | Published: 10 Sep 2021

WHITE PAPER: ServiceNow's licensing models and product bundles can be inflexible, leaving little wiggle room to avoid overpaying for the functionality you need. Without best practices to accurately forecast your licensing demand, the risks can be even greater. Download this useful guide to learn more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021