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Remote Communication Solutions: Supporting Organizational Availability sponsored by Redcentric Solutions Ltd WHITE PAPER: Remote working has been seen as a critical enabler of business and economic continuity during the Covid-19 pandemic. However, in order to enable a successful remote work program, organizations need to ensure good communication. In this white paper, explore key considerations you should look for in a communications solution. Posted: 28 Sep 2020 \| Published: 28 Sep 2020 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Telephony \| Mobile Workers \| Telephones \| Telephony Services \| Telephony Systems

IT Service Management Book of Knowledge sponsored by ServiceNow EBOOK: Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more. Posted: 09 Oct 2020 \| Published: 09 Oct 2020 TOPICS: IT Governance \| IT Industry \| IT Management \| IT Service Management \| IT Services \| IT Systems

How To React To The Impact Of The Cloud On It Operations Monitoring sponsored by OpsRamp ANALYST REPORT: Access this Gardener report to learn 3 recommendations for how I&O leaders can transform their IT operations with cloud monitoring, key steps to monitoring cloud environments, cloud technology & visibility gaps to watch for, general skills needs for cloud monitoring, and much more. Posted: 11 Nov 2020 \| Published: 11 Feb 2020 TOPICS: Cloud Computing \| Cloud Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

CW Europe - March-May 2020: Experts examine Dutch government’s IT problems sponsored by ComputerWeekly.com EZINE: Technology experts discuss the challenges and potential solutions to the Netherlands government's IT problems. Posted: 02 Mar 2020 \| Published: 12 Mar 2020 TOPICS: Artificial Intelligence \| Data Analytics \| Data Security \| Financial Services \| IT Management Services \| IT Services \| Security Policies \| Security Software

CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience sponsored by ComputerWeekly.com EZINE: The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions. Posted: 26 Nov 2020 \| Published: 10 Dec 2020 TOPICS: Computer Hardware \| Financial Applications Software \| Financial Services \| IT Infrastructure \| IT Services \| Remote Access Software \| Security \| Virtual User Interface Software

CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase sponsored by ComputerWeekly.com EZINE: Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result. Posted: 14 Feb 2020 \| Published: 27 Feb 2020 TOPICS: Artificial Intelligence \| Computer Crimes \| Computer Software Industry \| Internet \| Internet Applications Software \| Internet Security \| IT Asset Management \| IT Governance \| IT Management \| IT Services \| Security \| Security Management

Softline Solutions: Helping you to Achieve Compliance, Control & Cost Savings sponsored by ServiceNow VIDEO: This video gives you an overview of how Softline Solutions can help you to achieve Compliance, Control & Cost savings for you IT. Softline Solutions is ServiceNow's Premier Partner to help get the most value out of SAMPro. Posted: 11 Nov 2020 \| Premiered: 11 Nov 2020 TOPICS: Cloud Computing \| Cloud Management \| Compliance (Systems Operations) \| Compliance Software \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Network Management \| Networking

How World Fuel Services Cut Costs by Migrating to the Cloud & Deploying Zoom Phone sponsored by Zoom Video Communications CASE STUDY: Outdated office phone systems affect not only your employees’ communications but also the bottom line of your business. High costs and low integration can plague organizations, but moving phone systems to the cloud could provide a number of benefits. Read this case study to learn why World Fuel Services deployed Zoom Phone in the cloud. Posted: 12 Oct 2020 \| Published: 27 Feb 2020 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| IP Phones \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| VoIP

A Buyer’s Guide to Log Analysis sponsored by LogicMonitor WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work. Posted: 14 Jan 2021 \| Published: 14 Jan 2021 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces sponsored by Zoom Video Communications RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more. Posted: 13 Oct 2020 \| Published: 21 Apr 2020 TOPICS: Business Communications \| Business Continuity Planning \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Phones \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

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