Voice Messaging Services

WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.

Posted: 10 Dec 2008 | Published: 10 Dec 2008

WHITE PAPER: This white paper details the day-to-day challenges telecom and IT departments face and how leveraging advanced technology together with an innovative approach to solving those telecom challenges simplifies moves, ads and changes (MACs) for help desk agents to understand and execute.

Posted: 06 Sep 2013 | Published: 06 Sep 2013

WHITE PAPER: While unified communications remains current, collaboration is the new king. True enterprise collaboration brings the worlds of voice, video, messaging, document sharing and business application integration together into a single IT platform. In this white paper, learn how enterprises can successfully move their business Microsoft Teams

Posted: 14 Aug 2020 | Published: 14 Aug 2020

CASE STUDY: Telephony is essential to business at Frank Recruitment Group. However, the traditional set-up of multiple, on-premises PBX systems was complex and costly. The company recognized the need to bring modern technology to the workplace. In this case study, learn why Frank Recruitment Group decided to implement Fuze’s communications platform.

Posted: 21 May 2020 | Published: 21 May 2020

EZINE: The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey.

Posted: 31 Mar 2020 | Published: 09 Apr 2020

CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.

Posted: 04 Aug 2020 | Published: 04 Aug 2020

CASE STUDY: Find out how a global manufacturing and engineering firm attained seamless IT services, change controls, and more under a single integrated platform – streamlining the disparate systems their recent expansion initiatives had inadvertently caused.

Posted: 24 Apr 2020 | Published: 20 Jan 2019

DATA SHEET: The Microsoft Teams Phone System powered by CallTower is designed to enable customers to bring their current voice servers into the Microsoft Cloud through Direct Routing. In this resource, learn about Microsoft Teams desk and conference phones and Microsoft team video conference and headset devices.

Posted: 24 Jan 2020 | Published: 24 Jan 2020

RESOURCE: Many of your business applications have already migrated to the cloud. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. In the blog post, learn about the benefits of moving to the cloud with Zoom Phone.

Posted: 08 Oct 2020 | Published: 04 Feb 2020

WHITE PAPER: Today, telecom is an integral part of all computer-related operations. However, where there is telecom there are expenses, and those expenses require management right along with all the technical operations. In this white paper, learn how organizations can manage these expenses with the help of Telecom Expense Management (TEM).

Posted: 21 Oct 2020 | Published: 21 Oct 2020