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Voice Messaging Services White Papers (View All Report Types)
 
Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Common Telecom Challenges and How to Overcome Them
sponsored by Unimax
WHITE PAPER: This white paper details the day-to-day challenges telecom and IT departments face and how leveraging advanced technology together with an innovative approach to solving those telecom challenges simplifies moves, ads and changes (MACs) for help desk agents to understand and execute.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

Unimax

COVID-19 Triggers Hike in IT Budgets, With Major Emphasis on Remote Work
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This survey from HPE focuses on uncovering the evolving attitudes towards the cloud, as well as several COVID-specific questions regarding the changing market conditions. Open now to take a look at how other organizations are viewing growing IT budgets and the unprecedented shift to remote work.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Hewlett Packard Enterprise

Top 3 Gotchas in a Salesforce Agreement
sponsored by ClearEdge
WHITE PAPER: This eBook identifies traps hidden in the standard language of your Salesforce licensing agreement and provides specific guidance to help minimize your company's exposure.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

SAP Negotiations Guide
sponsored by ClearEdge
WHITE PAPER: It's not easy to develop a strong negating position with an entrenched vendor like SAP whose solutions are key to running your business. This essential guide to negotiating with SAP will lay out a step-by-step deal plan and timeline and best practices to develop a communication strategy to create and maintain negotiating leverage.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

The top 3 IT pains of the new reality and how to solve them
sponsored by ServiceNow
WHITE PAPER: In today’s remote work environment, three common IT headaches have emerged. Inside this guide, unearth the causes of these pain points—and learn how to start solving them.
Posted: 21 Aug 2020 | Published: 21 Aug 2020

ServiceNow

IT Third-Party Labor Contracting Best Practices Guide
sponsored by ClearEdge
WHITE PAPER: Outsourcing IT labor helps trim employee costs and speed up projects, but it can turn into a nightmare when not set up properly at the outset. Our IT Third-Party Labor Contracting Best Practices guide outlines a five-step roadmap for success with third-party IT labor providers.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Serviceaide Success Stories — Atlas Schindler Elevators
sponsored by Serviceaide
WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

Oracle Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: Oracle customer contracts are complex, and their sales teams don't make it easy to get what you deserve. You risk cost increases and other negative surprises unless you have a firm handle on key terms and hidden traps in Oracle's agreements. In this guide, learn what you need to know to succeed.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge
 

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