Why Your Chatbot Or Virtual Agent Is Your Trusted IT-Security Partner
sponsored by Serviceaide
WHITE PAPER:
Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper.
Posted: 09 Jun 2020 | Published: 09 Jun 2020
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Computer Weekly – 20 October 2020: Why is IBM splitting in two and what does it mean for CIOs?
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer's guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now.
Posted: 19 Oct 2020 | Published: 20 Oct 2020
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The Top 3 IT Pains of the New Reality and How to Solve Them
sponsored by ServiceNow
WHITE PAPER:
In today’s remote work environment, three common IT headaches have emerged. Inside this guide, unearth the causes of these pain points—and learn how to start solving them.
Posted: 21 Aug 2020 | Published: 21 Aug 2020
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Why IT Modernization Can’t Wait and What To Do About It
sponsored by Dell Technologies
RESOURCE:
Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.
Posted: 06 Nov 2020 | Published: 06 Nov 2020
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IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER:
Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020
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Evaluating ITSM Tool Vendors
sponsored by ServiceNow
ANALYST REPORT:
ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.
Posted: 10 Nov 2020 | Published: 10 Nov 2020
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A Buyer’s Guide to Log Analysis
sponsored by LogicMonitor
WHITE PAPER:
Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.
Posted: 14 Jan 2021 | Published: 14 Jan 2021
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Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER:
Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
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How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK:
In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021
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Data Storage At Midsized Enterprises
sponsored by Hitachi Vantara
WHITE PAPER:
451 Research recently conducted a study to examine the priorities, concerns, and strategies of midsized enterprises regarding storage infrastructure and the impact of COVID-19. Check out the report to see the highlights of this recent study and how to confront the challenges mentioned.
Posted: 29 Jan 2021 | Published: 25 Jan 2021
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