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CW ANZ: OpenStack gains a foothold in Australia sponsored by ComputerWeekly.com EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Posted: 12 Apr 2018 \| Published: 19 Apr 2018 TOPICS: Cloud Computing \| Computer Hardware \| Internet Industry \| Internet Security \| Internet Structure \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems

South African Financial Services Company Gears Up for the Multi-cloud sponsored by Nutanix CASE STUDY: This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways. Posted: 14 Feb 2019 \| Published: 31 Dec 2018 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Hybrid clouds \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Public Cloud \| Public cloud computing \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Systems

CW Middle East ezine July 2018 sponsored by ComputerWeekly.com EZINE: What more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector. Posted: 09 Jul 2018 \| Published: 12 Jul 2018 TOPICS: Artificial Intelligence \| Computer Hardware \| Internet Infrastructure \| Internet Services \| IT Consulting Services \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Security \| Security Management \| Training

2019 Planning: Understanding Your Top Prospect Needs sponsored by Kaseya EBOOK: This e-book provides insight into how to increase your revenue by capitalizing on the needs of midmarket IT customers. Continue reading to find out the top 3 most demanded service offerings and the keys to understanding midmarket IT. Posted: 11 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce \| ITIL \| Managed Security Services \| Managed Security Services Providers

Nampa School District's ITSM Success Story sponsored by Serviceaide CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: Applications Software \| Customer Self-Service \| Customer Service \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| IT Systems \| Troubleshooting

CW Benelux February 2018 sponsored by ComputerWeekly.com EZINE: In this issue, read about how and why one public sector IT professional in the Netherlands, Victor Gevers, took a whole year out to hack ethically and, in the process, unearthed about 1,000 vulnerabilities. Posted: 01 Feb 2018 \| Published: 01 Feb 2018 TOPICS: Biometrics \| Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Hackers \| IT Best Practices \| IT Consulting Services \| IT Management \| IT Services \| IT Systems \| IT Workforce \| Security Best Practices \| Security Infrastructure \| Security Policies \| Security Software

Transform IT sponsored by ServiceNow WHITE PAPER: A single IT platform—powered by a unified data model, shared intelligence, best practice workflows, platform‑level AI capabilities, and a common look and feel—is the key to create an IT organization that can move fast, innovate, drive productivity, and deliver the consumer‑like experiences. Read this ebook to learn how. Posted: 30 Apr 2019 \| Published: 20 Apr 2019 TOPICS: IT Asset Management \| IT Management \| IT Service Management \| IT Services \| IT Systems

Case Study: Media Giant Enhances Visibility and Service Quality sponsored by ServiceNow CASE STUDY: One global media and entertainment leader needed to move from multiple, disconnected monitoring tools and manual processes to an automated approach for seamless integration between event management and the CMDB. Read this case study to learn how they were able to overcome these challenges with an ITSM service. Posted: 22 Jan 2018 \| Published: 17 Nov 2016 TOPICS: CMDB \| Infrastructure Management \| Infrastructure Services \| IT Service Management \| IT Services \| ITIL

Computer Weekly – 18 December 2018: The 50 most influential people in UK IT sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we reveal our annual UKtech50 list of the most influential people in UK IT. We talk to this year's winner, HM Revenue & Customs CIO Jacky Wright about the challenges of government IT during Brexit. And we also examine the issues around upgrading SAP's ERP system to S/4 Hana. Read the issue now. Posted: 14 Dec 2018 \| Published: 14 Dec 2018 TOPICS: Backups \| Data Management \| ERP \| IT Departments \| IT Industry \| IT Management \| IT Services \| Network Appliances \| Network Architectures

Modern ITSM and Asset Management sponsored by SoftwareOne EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come. Posted: 24 May 2018 \| Published: 22 May 2018 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

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