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Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now. Posted: 27 Oct 2019 \| Published: 29 Oct 2019 TOPICS: Cloud Computing \| Cloud Security \| Cybersecurity \| Financial Applications Software \| Financial Industry Organizations \| Financial Service Providers \| IT Consulting Services \| IT Outsourcing Services \| IT Services \| IT Workforce

CW Middle East January-March 2020: Digital leads the way at Abu Dhabi oil giant sponsored by ComputerWeekly.com EZINE: In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries. Posted: 02 Jan 2020 \| Published: 09 Jan 2020 TOPICS: Artificial Intelligence \| Cloud Computing \| Cloud Storage \| Computer Industry \| IT Consulting Services \| IT Governance \| IT Management \| IT Services \| Project Management

Success Story: Dartmouth College sponsored by LogMeIn Rescue CASE STUDY: COVID-19 has hit the educational industry particularly hard. Many universities are still running traditional legacy phone systems, making effective communications almost impossible… unless they’re in the cloud. Take a look at this case study detailing how Dartmouth College was able to stay connected in the wake of pandemic. Posted: 12 Aug 2020 \| Published: 01 Jul 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Cloud Computing \| Education Industry \| IP Phones \| IP Telephony \| Network Applications Software \| Network Architectures \| Network Infrastructure \| Network Management \| Networking \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Service Providers \| Telecommunications Services \| Telecommunications Software \| Telephones \| Telephony Systems \| VoIP

How to deliver a Service Catalog that your customers will “actually” use sponsored by Freshworks WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use. Posted: 14 Sep 2020 \| Published: 14 Sep 2020 TOPICS: IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Computer Weekly - 31 March 2020: Can the internet take the strain? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, as millions of people work from home, we examine the measures in place to make sure the internet stays up and running. Our latest buyer's guide looks at the best practice in application modernisation. And we find out how IT leaders are tackling the skills shortage to recruit the best tech talent. Read the issue now. Posted: 29 Mar 2020 \| Published: 31 Mar 2020 TOPICS: Application Development \| Application Infrastructure \| CIOs \| Cloud Computing \| IT Management \| IT Managers \| IT Workforce \| Network Architectures \| Networking \| Remote Access Security \| Remote Access Software \| Remote Network Management \| Remote Offices \| Remote Users \| Storage Appliances \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services \| Telecommunications Systems

9 Examples of Remote Teams Doing It Right sponsored by RingCentral RESOURCE: Check out this resource to read about 9 remote team success stories to help empower your own team to succeed in this new age of telecommuting work. Posted: 03 Aug 2020 \| Published: 03 Aug 2020 TOPICS: Collaboration \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| Remote Network Management \| Remote Office Connectivity \| Remote Offices \| Remote Users \| Telecommunications Industry \| Telecommunications Industry Association \| Telecommunications Industry Organizations \| Telecommunications Industry Standards Organizations \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| Telecommunications Systems \| Telecommuting

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by ComputerWeekly.com EZINE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 11 May 2020 \| Published: 21 May 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

CW Europe December 2019: Deutsche Bank creates innovation division sponsored by ComputerWeekly.com EZINE: German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe. Posted: 03 Dec 2019 \| Published: 12 Dec 2019 TOPICS: Artificial Intelligence \| Business Intelligence Software \| Business Management \| Financial Applications Software \| Financial Industry Organizations \| Financial Services \| IT Consulting Services \| IT Governance \| IT Management \| IT Services \| Security \| Security Policies \| Security Threats

Evaluating ITSM Tool Vendors sponsored by ServiceNow ANALYST REPORT: ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps. Posted: 10 Nov 2020 \| Published: 10 Nov 2020 TOPICS: IT Service Management \| IT Services \| IT Workforce

Why Service Providers Need Open Source Expertise to Drive Customer Success sponsored by Red Hat WHITE PAPER: Open source software is a key part of hybrid cloud environments, and service providers are increasingly turning to it to fill in gaps in their technology—as well as responding when customers demand open source expertise to answer questions. Read this short 451 Research paper to learn why open source expertise is crucial for service providers. Posted: 19 Nov 2020 \| Published: 19 Nov 2020 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services

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