Trouble Calls Reports

JIRA 3.11
sponsored by Atlassian
TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.
Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

Atlassian

TDWI Report: Best Practices for Deploying Dashboards and Scorecards
sponsored by TDWI content provided by Advizor Solutions
WHITE PAPER: With dashboards and scorecards, organizations benefit from the convergence of performance management and business intelligence. Learn how dashboards and scorecards help executives to better communicate, monitor and adjust business strategy and plans.
Posted: 01 Sep 2006 | Published: 01 Jul 2006

TDWI content provided by Advizor Solutions

Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc.
WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Canadian Shipping Terminal Company Deploys ACE for Training Exercises, Uncovers Boatload of Other Benefits
sponsored by VMware, Inc.
CASE STUDY: TSI Terminal Systems (TSI) is Canada's largest shipping terminal operator and recently needed a way to integrate a new ERP system and train 1,200 users, on a set schedule, all without expanding IT headcount.
Posted: 31 Aug 2007 | Published: 01 Aug 2007

VMware, Inc.

Computer Weekly - 24 March 2020: Making home working work - a guide for IT leaders
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, with staff working from home during the coronavirus crisis, we look at three key technology areas to consider. We find out about a novel approach to teaching security awareness to users. And we examine the role of IT in corporate environmental, social and governance programmes. Read the issue now.
Posted: 08 Feb 2021 | Published: 24 Mar 2020

TechTarget ComputerWeekly.com

Computer Weekly – 21 May 2024: Can AI supercharge human creativity?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of GenAI. Our latest buyer's guide examines the best desktop IT management practices in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now.
Posted: 20 May 2024 | Published: 21 May 2024

TechTarget ComputerWeekly.com

Seven Strategies for Effective Desktop Management
sponsored by WebEx Communications, Inc.
WEBCAST: Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets
Posted: 01 Mar 2007 | Premiered: Feb 27, 2007

WebEx Communications, Inc.

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

SeatonCorp Delivers Low Cost, High Reliability Virtual Desktops via Quest vWorkspace
sponsored by Dell Software
WHITE PAPER: Read this case study to see how the benefits of Quest® Software's vWorkspace helped SeatonCorp achieve lower cost, enhanced capabilities, higher reliability, easier management and easier end-user IT support.
Posted: 29 Jun 2009 | Published: 26 Jun 2009

Dell Software

Windows PowerShell 2.0
sponsored by Microsoft
WEBCAST: Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.
Posted: 12 Jun 2009 | Premiered: Jan 9, 2009

Microsoft