The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010
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The Semantic Dialogues
sponsored by Progress
EBOOK:
The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
Posted: 28 Aug 2009 | Published: 28 Aug 2009
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Presentation Transcript: Consolidating service platforms to reduce operations costs
sponsored by Juniper Networks, Inc.
PRESENTATION TRANSCRIPT:
This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?
Posted: 07 May 2009 | Published: 07 May 2009
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Digital Billboard Advertising - New Life for a Classic Medium
sponsored by Motorola Solutions
WHITE PAPER:
Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits.
Posted: 02 Mar 2009 | Published: 02 Mar 2009
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Enterprise WLAN Infrastructure At-a-Glance
sponsored by Motorola Solutions
PRODUCT LITERATURE:
Motorola offers a comprehensive portfolio of wireless LAN (WLAN) infrastructure solutions designed to enable the truly wireless enterprise, regardless of the size of your business. Read this paper to discover how Motorola products provide resiliency, security and performance equal to or greater than that of a wired network.
Posted: 02 Mar 2009 | Published: 02 Mar 2009
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Proactive Service Assurance for Mobile Data Services
sponsored by Infovista Corporation
WHITE PAPER:
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
Posted: 02 Mar 2009 | Published: 26 Feb 2009
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Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER:
This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009
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OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009
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Migration to DOCSIS 3.0
sponsored by Motorola Solutions
WHITE PAPER:
Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
Posted: 05 Jan 2009 | Published: 23 Dec 2008
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MPEG-4 Over IP Networks
sponsored by Motorola Solutions
WHITE PAPER:
This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008
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Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Executive Survey
sponsored by IBM Line of Business
WHITE PAPER:
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.
Posted: 17 Jun 2008 | Published: 01 Oct 2007
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Genesis Wireless Brings Service to Resort, Builds Revenue
sponsored by Motorola Solutions
WHITE PAPER:
Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.
Posted: 29 May 2008 | Published: 01 May 2008
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Smart Metering - Enabling Greater Energy Efficiency
sponsored by Alcatel-Lucent
WHITE PAPER:
Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
Posted: 06 May 2008 | Published: 01 Jan 2007
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Redefining Interpersonal Communication
sponsored by Alcatel-Lucent
WHITE PAPER:
This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more.
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Service Providers' Competitive Response: The Why and How of Network, Services and Business Transformation
sponsored by Alcatel-Lucent
WHITE PAPER:
The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow...
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Trends: Driving the Adoption Curve
sponsored by Alcatel-Lucent
WHITE PAPER:
To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive.
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Extending Enterprise Networks with a Service Delivery Environment: What every service provider should know to meet the needs of the enterprise customers
sponsored by Alcatel-Lucent
PRODUCT LITERATURE:
This paper explains how a service delivery environment (SDE) that enables rapid creation, deployment, and maintenance of new services and blending of services supports evolving enterprise networks.
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER:
This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Transforming the Network for Triple Play
sponsored by Alcatel-Lucent
WHITE PAPER:
Read this paper to find out how to ensure a profitable transition to Triple Play Services.
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Delivering on the Promise of eLearning
sponsored by Adobe
WHITE PAPER:
This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007
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Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers
sponsored by Hewlett Packard Enterprise
CASE STUDY:
Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.
Posted: 16 Mar 2007 | Published: 01 Aug 2005
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Broadband Household Segmentation: The Impact on Service Provider Consumer Applications Strategies
sponsored by Alcatel
WHITE PAPER:
This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
Posted: 16 Oct 2006 | Published: 01 Sep 2006
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Alcatel 7302 ISAM: Intelligent Services Access Manager
sponsored by Alcatel
PRODUCT LITERATURE:
The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services.
Posted: 07 Jul 2006 | Published: 01 Jun 2005
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Alcatel UMA Solution: Unlicensed Mobile Access
sponsored by Alcatel
PRODUCT LITERATURE:
Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi).
Posted: 07 Jul 2006 | Published: 01 Feb 2006
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IPTV Channel Change Performance Testing
sponsored by Ixia
WHITE PAPER:
Broadcast TV networks are increasingly deploying Video-On-Demand and
broadcast content over IP networks that weren't designed for video.
This test plan will help configure your network to deliver
high-quality streaming video (IPTV) to your customers.
Posted: 30 May 2006 | Published: 01 May 2006
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