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EGUIDE: The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.

Posted: 30 Apr 2021 | Published: 30 Apr 2021

WHITE PAPER: What does 2021 have in store for IT departments? Will it be the year that cloud communications finally breaks through? Or will restricted budgets hold back innovation? In this report, find out the answers to these questions and uncover 8 predictions for cloud communications in 2021.

Posted: 17 Mar 2021 | Published: 17 Mar 2021

EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.

Posted: 19 Jan 2021 | Published: 15 Jan 2021

WHITE PAPER: It’s clear that the cloud is the new normal for businesses. Phone systems are no exception, although the motivation to move this service to the cloud will become more of a necessity than a trend in the future. In this white paper, learn how you can future-proof your organizations by moving your phone system to the cloud.

Posted: 09 Mar 2021 | Published: 09 Mar 2021

DATA SHEET: Momentum Telecom’s goal is to enable your business the thrive. In order to do this, they work to gain a solid understanding of your company’s network, processes and IT challenges. Then, they build a customized and truly comprehensive communications solution designed to work for your company’s needs. To learn more, download this brief.

Posted: 06 Apr 2021 | Published: 06 Apr 2021

ANALYST REPORT: This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.

Posted: 24 Feb 2021 | Published: 09 Nov 2020

EBOOK: 8x8 Voice for Microsoft Teams is a cloud-based PBX-to-PBX integration with Microsoft Phone System. It provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. Download this interactive e-book to learn more about 8x8 Voice for Microsoft Teams.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

WHITE PAPER: Explore this white paper to learn about data center outage communications and their impact on business stakeholders and discover 10 best practices you can use to develop, manage, and optimize outage communications.

Posted: 26 Jul 2021 | Published: 26 Jul 2021

RESOURCE: A cloud-based, hosted collaboration solution enables motivated teams, talent retention, community innovation, and more. In this infographic, learn about Lumen and Cisco’s UC model which can help to deliver on these benefits and create a productive work environment.

Posted: 19 Feb 2021 | Published: 19 Feb 2021

VIDEO: Neil Lavelle leads the engineering team at 8x8. His approach to communication helps the 8x8 team and their customers succeed. In this short video, Neil answers a number of questions about how he navigates the communication aspect of his job.

Posted: 17 Feb 2021 | Premiered: 17 Feb 2021