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Rosen Hotels Elevates Guest Experience with Team Communications sponsored by Motorola, Inc. VIDEO: Watch this brief case study to find out how Rosen Hotels updated their unified communications and upgraded from legacy analog technology to more modern radios, leveraging a more secure, robust network. Posted: 14 May 2018 \| Premiered: 07 Mar 2018 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Best Practices \| Network Infrastructure \| Network Management \| Network Managers \| Networking \| Radio Services

MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 24 May 2019 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

CW Benelux ezine August 2018 sponsored by ComputerWeekly.com EZINE: It's hardly surprising that the Netherlands is pioneering smart cities. The tech-savvy nation is already planning to have a digital port in Rotterdam with automated ships. Now, according to one Dutch academic, "almost every Dutch municipality is doing something with smart technology". Posted: 03 Aug 2018 \| Published: 09 Aug 2018 TOPICS: Cloud Computing \| Cloud Security \| Cloud Storage \| Computer Crimes \| Computer Industry \| Cybersecurity \| IT Consulting Services \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems \| Networking \| Security \| Security Systems \| Security Threats \| Smart Appliances

Case Study: Keeping the Service Desk Up to Speed with Compliance sponsored by Serviceaide WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task. Posted: 21 Nov 2018 \| Published: 21 Nov 2018 TOPICS: IT Service Management \| IT Services

5th edition of the latest trends and insights for CIOs, CTOs and CDOs. sponsored by ComputerWeekly.com EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress. Posted: 29 Jun 2017 \| Published: 29 Jun 2017 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Leadership \| Management Change \| Management of Change \| Management Training

CW Benelux November 2019-January 2020: Dutch banks fight money laundering sponsored by ComputerWeekly.com EZINE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped. Posted: 24 Oct 2019 \| Published: 31 Oct 2019 TOPICS: Computer Crimes \| Computer Industry \| Financial Applications Software \| Financial Reporting \| Financial Services \| Financial Transaction Processing \| IT Best Practices \| IT Governance \| IT Services \| IT Workforce \| Security \| Security Best Practices \| Security Systems

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Computer Weekly –11 April 2017: Virtual reality in healthcare sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we find out how virtual reality technology is starting to be used to improve healthcare. We examine the new tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP's recent court case over indirect access. Read the issue now. Posted: 10 Apr 2017 \| Published: 11 Apr 2017 TOPICS: CIOs \| Computer Hardware \| Computer Software Industry \| Digital Asset Management \| Enterprise \| IT Consulting Services \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| SAP (Product) \| Software as a Service \| Software Licensing \| Virtual Desktop Infrastructure \| Virtual Reality Modeling Language \| Virtualization Security

Middle East IT Priorities 2017 sponsored by ComputerWeekly.com EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business. Posted: 06 Feb 2017 \| Published: 07 Feb 2017 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce

ServiceNow adds mobile app to 'New York' Now Platform sponsored by ServiceNow EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide. Posted: 21 Nov 2019 \| Published: 21 Nov 2019 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| IT Systems

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