Happy Customers Through High-Performing Service Level Agreements (SLAS)
sponsored by IBM
EGUIDE:
This e-guide covers adoption, reporting and measuring productivity with application lifecycle management (ALM). Inside, find recommendations on best practices and tools to smooth your organization’s transition to ALM.
Posted: 28 Nov 2011 | Published: 07 Nov 2011
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A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER:
Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012
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Getting Cloud computing right means choosing the right partner
sponsored by Oncore IT
WHITE PAPER:
What is cloud computing, and why should you adopt it? How do you develop the right strategy and choose the right partner? All these questions and more are answered in this white paper. Discover the most important considerations to keep in mind as you evaluate cloud providers, and what questions to ask.
Posted: 28 Feb 2012 | Published: 28 Feb 2012
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MicroScope August 2011: A special issue examining the cloud and the prospects for the channel
sponsored by MicroScope
EGUIDE:
The cloud is a buzzword that crops up in almost every channel conversation but with questions still to be answered around the assistance vendors have given to resellers and the direction distributors are taking we provide some insight and analysis of the current views of just what the hosted option means for the channel.
Posted: 12 Aug 2011 | Published: 12 Aug 2011
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Integrating Macs with Microsoft DFS - Best Practices
sponsored by GroupLogic
WHITE PAPER:
This document describes three options for integrating Macs with Microsoft DFS infrastructure.
Posted: 15 Feb 2012 | Published: 15 Feb 2012
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Ask the right questions before committing to a colocation SLA policy
sponsored by SearchDataCenter.com
EBOOK:
Colocation providers offer valuable business continuity services. To avoid disappointment, be sure a service-level agreement sets clear expectations.
Posted: 01 Sep 2017 | Published: 01 Sep 2017
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How to Choose a Cloud Backup Delivery Platform
sponsored by Asigra
WHITE PAPER:
Making the right choice is critical to your success delivering cloud backup services to your customers. This resource is here to help you choose a partner that meets the needs of your customers, uses the right technology, has a business model that aligns with yours, and provides value beyond the software. Read on to learn more.
Posted: 22 Aug 2011 | Published: 22 Aug 2011
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FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage
sponsored by Iron Mountain
EGUIDE:
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.
Posted: 24 May 2011 | Published: 24 May 2011
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Application Delivery and Optimization Solutions Spotlight- Checklist #3
sponsored by SearchNetworking.com
EBOOK:
The third section of SearchEnterpriseWAN.com's three-part guide on application delivery optimization (ADO) solutions explores the product benefits and tradeoffs and aims to help you seal the deal on a purchasing decision.
Posted: 11 Feb 2013 | Published: 11 Feb 2013
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Why Service Level Management is Mission Critical for all IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER:
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
Posted: 10 Dec 2010 | Published: 10 Dec 2010
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