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Prepaid Wireless Reports
 
Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack?
sponsored by ServiceNow
RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.
Posted: 10 Oct 2018 | Published: 16 Aug 2018

ServiceNow

Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
WHITE PAPER: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 04 Apr 2018 | Published: 20 Jan 2018

ServiceNow

UKI Salary Survey 2017/2018 Infographic
sponsored by IBM
DATA SHEET: Compare your salary and career progression with over 1200 IT professionals with Computer Weekly's 2017 UKI Salary Survey.
Posted: 04 May 2018 | Published: 04 May 2018

IBM

Now on Now: Scaling ITSM to Support Business Growth
sponsored by ServiceNow
WHITE PAPER: As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 19 Nov 2018 | Published: 19 Nov 2018

ServiceNow

IT Service Management Blueprint: Get Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: You need to modernize your service desk to handle a modern workload. In the journey to IT modernization, step one is consolidation. This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.
Posted: 16 Nov 2018 | Published: 16 Nov 2018

ServiceNow

CW ANZ: OpenStack gains a foothold in Australia
sponsored by ComputerWeekly.com
EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure.
Posted: 12 Apr 2018 | Published: 19 Apr 2018

ComputerWeekly.com

Infrastructure Monitoring Is Out. Service Intelligence Is In
sponsored by OpsRamp
WHITE PAPER: IT teams need a unified platform to gain holistic insights into their disparate environments. Download this resource to learn how you can make the leap from old school monitoring to a unified cloud-based intelligence platform in 5 steps.
Posted: 04 Oct 2018 | Published: 04 Oct 2018

OpsRamp

Europe IT Priorities 2018
sponsored by IBM
EGUIDE: In this e-guide we feature an analysis of the findings of a Computer Weekly/Tech Target pan-European survey of nearly 2000 IT decision makers.
Posted: 03 Aug 2018 | Published: 03 Aug 2018

IBM

Connections for Business: How ConnectWise Manage Revolutionized the Way We Work
sponsored by ConnectWise
CASE STUDY: Read on to learn more about the management platform that reduced Connections for Business' time spent on billing by 90%, thereby reducing labor costs and streamlining their operations and service delivery. Now their team can focus on revenue-building tasks.
Posted: 01 Oct 2018 | Published: 01 Oct 2018

ConnectWise
 

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