WHITE PAPER:
As the pandemic hit, call center leaders scrambled to transition customer service agents to remote work, with as many as 80 percent now working from home. Read on to see how a strong digital workplace experience creates a strong employee experience-which, in turn, helps to drive better customer service and higher quality experiences for customers.
WHITE PAPER:
We've partnered with CompTIA to be able to bring you their insights on advancing diversity in technology for SMBs. You'll explore how you can plan for diversity and components worth assessing as you get started, talent acquisition and retention checklists, ERG benefits to employees and steps you can take to establish one, and more.
WHITE PAPER:
HR operations involve many repetitive, process-intensive workflows like employee onboarding, payroll, and time tracking. But RPA is expected to change that. Download this white paper to review the advantages of using RPA in HR, as well as the qualities to look for in an HR-RPA solution.
WHITE PAPER:
This brief resource introduces a cloud-based human resources (HR) platform that provides organizations of all shapes and sizes with increased visibility into their workforce – resulting in greater support for employee reporting, collaboration, and more.
WHITE PAPER:
This resource offers insight to help you more effectively approach succession management. Read on to learn how to identify, develop, and retain the top talent.
WHITE PAPER:
By employing consistent, organization-wide talent management programs at all levels, companies can develop effective leadership and return significant business value. Access this informative white paper today to learn more about leadership development and the 7 steps to success in this arena. Read on to discover much more.
WHITE PAPER:
Most HR professionals know a culture of learning is important, but while culture is easy to discuss, it's difficult to implement. In this white paper, discover seven steps to building a high-impact learning culture.
WHITE PAPER:
The more you know about your talent, the more you can drive performance. Access this white paper today to explore 2013's top ten talent management best practices. Read on to learn much more.
WHITE PAPER:
In this report, find out whether the HR function is forging a close and robust relationship with the CEO, and about the nature of these working relationships. Read on to discover findings from a global survey of over 200 company executives and a series of in-depth interviews with senior execs and experts.
WHITE PAPER:
In this talent management survey, nearly 500 U.S. employees speak out regarding management patterns and behaviors, as well as what employers can do to identify and retain quality talent.
