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The Top 3 IT Pains of the New Reality and How to Solve Them sponsored by ServiceNow WHITE PAPER: In today’s remote work environment, three common IT headaches have emerged. Inside this guide, unearth the causes of these three distinct headaches—and learn how to start solving them. Posted: 21 Aug 2020 \| Published: 21 Aug 2020 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

CW Middle East Jan to Mar 2018 sponsored by ComputerWeekly.com EZINE: The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system. Posted: 04 Jan 2018 \| Published: 11 Jan 2018 TOPICS: Computer Software Industry \| Financial Applications Software \| Financial Management \| Governments \| Health Care Industry \| Health Care Software \| Internet \| Internet Infrastructure \| Internet Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| IT Spending \| IT Systems \| Smart Appliances \| Smart Cards \| Smart Phones

Continuous Integration and Delivery with Ansible sponsored by Red Hat WHITE PAPER: If your team is struggling to enable continuous integration and continuous deployment (CI/CD), it may be time to consider implementing an IT automation engine. Read on here to learn about an open source automation engine that could help you enable CI/CD with zero downtime. Posted: 27 Oct 2017 \| Published: 27 Oct 2017 TOPICS: Application Deployment \| Application Development \| CIOs \| Configuration Management \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL \| Software \| Software Architectures \| Software Configuration Management

Inside India: The world's IT powerhouse sponsored by ComputerWeekly.com EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Posted: 12 Aug 2020 \| Published: 12 Aug 2020 TOPICS: Application Development \| Cloud Computing \| Cloud Storage Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Remote Offices \| Remote Users \| Training

Get Better, Faster, Cheaper IT Service Through AI Capabilities sponsored by ServiceNow EBOOK: It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how. Posted: 29 Apr 2019 \| Published: 20 Apr 2019 TOPICS: IT Management \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Cal Poly Pomona transforms the student experience with ServiceNow sponsored by ServiceNow CASE STUDY: Inside this case study, learn how Cal Poly Pomona used ServiceNow to build a single point of access platform for all its administrative services – including IT ticketing, enrollment, financial aid, and more. Posted: 09 Mar 2020 \| Published: 09 Mar 2020 TOPICS: IT Service Centers \| IT Services

Salary Survey 2017/18 - Benelux sponsored by ComputerWeekly.com EGUIDE: In this e-guide we look at the results of the Computer Weekly Salary Survey in the Benelux region. Posted: 05 Oct 2017 \| Published: 05 Oct 2017 TOPICS: IT Departments \| IT Industry \| IT Managers \| IT Services \| IT Spending \| IT Workforce \| Surveys \| Work Environment

CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport sponsored by ComputerWeekly.com EZINE: Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit. Posted: 05 Aug 2020 \| Published: 13 Aug 2020 TOPICS: Cloud Computing \| Cloud Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| Security \| Security Audits

CW Middle East ezine October 2018 sponsored by ComputerWeekly.com EZINE: It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up. Posted: 05 Oct 2018 \| Published: 05 Oct 2018 TOPICS: Artificial Intelligence \| Computer Industry \| Industrial Applications Software \| Internet \| Internet Security \| Internet Services \| IT Consulting Services \| IT Industry \| IT Infrastructure \| IT Management \| IT Systems \| Robotics

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