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Transform ITSM for the Modern Digital Economy sponsored by BMC WHITE PAPER: In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more. Posted: 18 Dec 2020 \| Published: 18 Dec 2020 TOPICS: Business Intelligence \| Business Intelligence Software \| Business Process Management \| IT Management \| IT Service Management \| IT Services \| IT Workforce

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

Environmental Impact of Shifting to ITaaS sponsored by Datacentrix and HPE DATA SHEET: New cloud computing and IT-as-a-service (ITaaS) models can have a remarkable impact on the efficiency and ultimate carbon footprint of IT infrastructure. Jump inside this brief resource to take a closer look at the environmental impacts of the cloud. Posted: 02 Oct 2020 \| Published: 02 Oct 2020 TOPICS: CIOs \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Networks in Transition: How Leaders are Addressing Multifaceted Challenges sponsored by Verizon WHITE PAPER: Digital transformation efforts are skyrocketing – and these projects rely on a variety of resources across your IT networks. What's your network's threshold for handling these workloads? Take this whitepaper to figure out the top network deliverables you should prioritize when supporting digital transformation projects in 2019. Posted: 15 Aug 2019 \| Published: 15 Aug 2019 TOPICS: Cloud Security \| IT Management \| IT Services \| Network Security \| Networking

CW Europe – December 2018 sponsored by ComputerWeekly.com EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague. Posted: 06 Dec 2018 \| Published: 13 Dec 2018 TOPICS: Cloud Computing \| Computer Crimes \| Computer Industry \| Computer Software Industry \| Cybersecurity \| Data Analytics \| Data Centers \| Data Encryption \| Data Governance \| Databases \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Security

CW Middle East ezine October 2018 sponsored by ComputerWeekly.com EZINE: It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up. Posted: 05 Oct 2018 \| Published: 05 Oct 2018 TOPICS: Artificial Intelligence \| Computer Industry \| Industrial Applications Software \| Internet \| Internet Security \| Internet Services \| IT Consulting Services \| IT Industry \| IT Infrastructure \| IT Management \| IT Systems \| Robotics

CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport sponsored by ComputerWeekly.com EZINE: Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit. Posted: 05 Aug 2020 \| Published: 13 Aug 2020 TOPICS: Cloud Computing \| Cloud Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| Security \| Security Audits

A Buyer’s Guide to Log Analysis sponsored by LogicMonitor WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work. Posted: 14 Jan 2021 \| Published: 14 Jan 2021 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It) sponsored by Advizex WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them. Posted: 04 Sep 2020 \| Published: 04 Sep 2020 TOPICS: CIOs \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| IT Spending

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by ComputerWeekly.com EGUIDE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 04 Dec 2020 \| Published: 04 Dec 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

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