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EZINE: Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech.

Posted: 04 Jan 2019 | Published: 04 Jan 2019

RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.

Posted: 25 Nov 2019 | Published: 16 Aug 2018

ANALYST REPORT: Inside this Forrester analysis, find out how the top 15 enterprise service management providers stack up against each other in Q4 2019. Using 23 unique evaluation criteria, learn how each provider matches up against common infrastructure and operations demands.

Posted: 18 Oct 2019 | Published: 10 Oct 2019

WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.

Posted: 21 Nov 2018 | Published: 21 Nov 2018

EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.

Posted: 25 Jun 2019 | Published: 11 Jul 2019

WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.

Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.

Posted: 01 Mar 2018 | Published: 08 Mar 2018

EBOOK: In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.

Posted: 05 Mar 2019 | Published: 31 Dec 2018

EZINE: The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.

Posted: 04 Jan 2018 | Published: 11 Jan 2018

ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.

Posted: 30 Apr 2019 | Published: 29 Apr 2019