IT Service Management Book of Knowledge
sponsored by ServiceNow
EBOOK:
Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.
Posted: 09 Oct 2020 | Published: 09 Oct 2020
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IT Services Statement of Work Guide
sponsored by ClearEdge
WHITE PAPER:
Demand for IT Services and Systems Integrators is on the rise, and the Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a success. This guide helps you avoid mistakes in your IT Services S.O.W.
Posted: 13 Sep 2021 | Published: 31 Dec 2020
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CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport
sponsored by ComputerWeekly.com
EZINE:
Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit.
Posted: 05 Aug 2020 | Published: 13 Aug 2020
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Dell EMC Negotiations Guide
sponsored by ClearEdge
WHITE PAPER:
These days, it's getting harder and harder to get a good deal from Dell EMC—even if you grow your investment. They're increasingly successful at locking their customers in and eliminating negotiation leverage. This critical resource provides a proven blueprint to get competitive pricing.
Posted: 14 Sep 2021 | Published: 31 Dec 2020
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Microsoft Deal-Makers Toolkit
sponsored by ClearEdge
WEBCAST:
This webinar, "Microsoft Deal-Makers Toolkit," outlines Microsoft's sales strategy and how you can neutralize it before your next purchase or renewal.
Posted: 10 Sep 2021 | Premiered: Feb 10, 2021
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Radikale Innovation im Kundenservice vorantreiben
sponsored by ServiceNow
EGUIDE:
Erfahren Sie in diesem Whitepaper unter anderem über 5 entscheidende Schwerpunkte, die Sie benötigen, um immer höheren Kundenanforderungen erfolgreich gerecht zu werden.
Posted: 13 Oct 2021 | Published: 13 Oct 2021
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CW Middle East - January-March 2021: $60m venture capital fund targets 120 startups
sponsored by ComputerWeekly.com
EZINE:
Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region.
Posted: 23 Dec 2020 | Published: 14 Jan 2021
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The Ultimate Buyers Guide to Managed IT Services
sponsored by OneNeck IT
WHITE PAPER:
The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.
Posted: 11 Jan 2021 | Published: 11 Jan 2021
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CW Benelux - August-October 2021: Netherlands sees increase in the number of women opting for an ICT career
sponsored by ComputerWeekly.com
EZINE:
The IT skills gap in the Netherlands could be about to narrow as more women take up jobs in the sector. Figures from last year revealed that the number of female ICT professionals grew by 6.5%, while the number of male ICT professionals increased by only 1.7%. Read more about it in this issue.
Posted: 29 Jul 2021 | Published: 12 Aug 2021
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Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM)
sponsored by ServiceNow
RESOURCE:
IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started.
Posted: 07 Oct 2020 | Published: 24 Aug 2020
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