OC-48 White Papers, Software Downloads, Definition and Webcasts

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OC-48 Reports

Enablement and Adoption: Keys to UCaaS Success sponsored by Fuze ANALYST REPORT: Cloud-based unified communications solutions are increasingly being deployed in organizations. While the core benefits of a UCaaS solution are collaboration and productivity, these outcomes are tempered when UCaaS capabilities are not bolstered by cloud enablement services. Download this IDC research report to learn more. Posted: 23 Nov 2020 \| Published: 31 Aug 2020 TOPICS: Cloud Computing \| Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

Transform the Employee Experience with Digital Workspaces sponsored by Citrix WHITE PAPER: IT professionals need to offer better technology solutions to keep employees productive and engaged. This white paper dives into what IT professionals should be giving employees in a digital workspace, including reduced searching, microapps and more. Posted: 17 Nov 2020 \| Published: 17 Nov 2020 TOPICS: Desktop Applications Management \| Endpoint Security \| IT Service Management \| IT Systems \| IT Workforce

From PBX to Cloud – How CIOs Take Their Workplace Communications to the Next Level sponsored by Fuze WEBCAST: The global pandemic has suddenly changed economies, business models, and millions of jobs, and is pushing people to work exclusively from home. And for the CIO, this has highlighted that their existing, on-premises PBX telephony systems may no longer be fit for that purpose. Watch this webcast to learn more. Posted: 23 Nov 2020 \| Premiered: Nov 23, 2020 TOPICS: CIOs \| Cloud Computing \| Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Telephony \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems

Network Analytics: Driving Insights, Integrity and Innovation sponsored by Viavi ANALYST REPORT: As organizations embrace digital transformation, the network infrastructure is growing more critical. Understanding what is going on in and across the network has become vital to the success of IT and the business. In response, network analytics solutions are being deployed. Download this IDC Technology Spotlight to learn more. Posted: 09 Dec 2020 \| Published: 31 Aug 2020 TOPICS: IT Systems \| Network Analyzer Hardware \| Network Analyzer Software \| Network Infrastructure \| Network Management \| Network Management Protocols \| Network Management Services \| Network Management Software \| Network Monitoring \| Network Monitoring Software \| Network Security \| Network Security Appliances \| Network Security Hardware \| Network Security Software

Computer Weekly - 8 December 2020: Where next for Windows? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now. Posted: 04 Dec 2020 \| Published: 08 Dec 2020 TOPICS: Cybersecurity \| Desktop Applications Management \| IT Management \| IT Systems \| Operating Systems \| Retail Channels \| Security \| Windows

Hoot Meetings Security Whitepaper sponsored by Intrado WHITE PAPER: As organizations unlock the true potential of meeting over the web, they need to be confident that their content and information is protected. In this white paper, learn how security controls are effectively used to protect organizations using Hoot Meetings. Posted: 23 Nov 2020 \| Published: 23 Nov 2020 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems \| Web Conferences \| Web Conferencing Services \| Web Conferencing Software

What Your Employees Need to Keep your Customers Happy sponsored by RingCentral WHITE PAPER: For many organizations, UC and contact centers have operated separately, leaving agents in silos and sales/marketing/product teams out of the loop. But the market is shifting towards a complete unification of these tools under a single vendor. In this white paper, learn about the benefits of combining UC and contact center solutions. Posted: 15 Dec 2020 \| Published: 15 Dec 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Cloud Computing \| Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Customer Loyalty \| Customer Satisfaction

Return to Work Safely sponsored by BlackBerry WHITE PAPER: This white paper provides an in-depth look at BlackBerry AtHoc, a crisis incident communications platform designed to help organizations communicate, collaborate and react decisively to any incident, event or emergency situation Posted: 20 Oct 2020 \| Published: 20 Oct 2020 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Systems \| Disaster Planning \| Disaster Recovery \| Mobile Workers \| Remote Users \| Security \| Security Threats

RingCentral AimBank sponsored by RingCentral CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist. Posted: 22 Dec 2020 \| Published: 31 Jul 2020 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP PBX \| IP Phones \| IP Telephony \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems \| VoIP

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by ComputerWeekly.com EGUIDE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 04 Dec 2020 \| Published: 04 Dec 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

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