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JSM Getting Started with OpsGenie Video
sponsored by Atlassian
VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more.
Posted: 24 Nov 2020 | Premiered: 09 Nov 2020

Atlassian

CW Benelux November 2019-January 2020: Dutch banks fight money laundering
sponsored by ComputerWeekly.com
EZINE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
Posted: 24 Oct 2019 | Published: 31 Oct 2019

ComputerWeekly.com

Don't Lose Gamers, Lose Latency
sponsored by Hosting Services
WHITE PAPER: The challenge of eliminating latency affects everything from MMORPG marketing to the success of VR devices. In this white paper, learn what exactly latency is, as well as recommendations for removing latency issues.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

Hosting Services

How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

Why IT Modernization Can’t Wait and What To Do About It
sponsored by Dell Technologies
RESOURCE: Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.
Posted: 06 Nov 2020 | Published: 06 Nov 2020

Dell Technologies

CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase
sponsored by ComputerWeekly.com
EZINE: Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.
Posted: 14 Feb 2020 | Published: 27 Feb 2020

ComputerWeekly.com

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Liongard

IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets
sponsored by ComputerWeekly.com
EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.
Posted: 24 Jan 2020 | Published: 13 Feb 2020

ComputerWeekly.com

ServiceNow adds mobile app to 'New York' Now Platform
sponsored by ServiceNow
EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
Posted: 21 Nov 2019 | Published: 21 Nov 2019

ServiceNow
 

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