This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.
Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
This presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.